RM
Romano M
Active since May 2026
2
Reviews
0
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Reviews
2 reviews2 weeks ago
Big Ups To HelloPeter Team
Thank you for this platform that helps the consumers to address their issues and resolving them but also giving us knowledge about companies and brands that we should stay away from. If I could give you more than a 5 star rating believe me I will. Many thanks and God bless to the Hellopeter Team
15 replies
2 weeks ago
C***** SA - BAD SERVICE AND PRODUCTS
Totally disappointed with C***** SA and there customer service. On the 25 April 2026 my wife need to visit money market at Shoprite so while we was there we purchased a few items including C***** tropika juice. The best before date was the 18 May 2026 and I had open the juice to consume on the 27 April 2026. To my surprise the juice was sour hence gone off. I reached out to C***** SA via there online complaint form, called in and also emailed them about there product. The lady that I spoke to over the phone was most helpful but the person that emailed me Avril Buys, worst customer complaint person ever. She sent me and application for and all the fields that was supposed to be taken down by her she sent to me to complete yet I did it also via the online form. From the time of my complaint and even after sending "Avril" all info I have not even received one email after that even of acknowledgment. So C***** SA decides to reimburse me with a R40 voucher that can't even replace the 2L Tropika for the price I purchased it at Shoprite was R44,99 an it can only be redeemed at Checker or Pick n Pay. My monthly buying is only done at Take and Pay so now I must put and extra R50 fuel in my car just to go to Checkers and the best part is that the voucher is still does not cover the price of the item. Honestly if a person has to go through so much issues with C***** over their product then its best to stop supporting this "ONCE" love brand .
15 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
1 (50%)