C
Clover
Verified Business
C
AI Review Summary
Based on recent customer reviews, Clover faces significant quality control concerns across its dairy product range. Customers frequently report spoiled or sour milk before expiry dates, cheese products that crumble and refuse to melt, and contaminated or foul-smelling milkshakes and juices. Berg cheddar cheese draws repeated criticism for poor taste and texture. Customer service responsiveness is also a sore point, with complaints about unanswered emails, unfulfilled voucher promises, and inadequate compensation. Loyal fans praise the Caramel Treat, condensed milk, and yoghurt lines as consistently excellent.
Performance(last 12 months):
0Trustindex Rating
#53Ranked In Retail
19h 22mReply Time
-34 NPSUnlikely
Replied to 93% of negative reviews
Typically takes less than 18 hours 6 min to reply
TrustIndex
0
Score
Ranking
#53
in Retail
Avg Reply
19 hours 22 minutes
NPS Score
-34
Recommended: Unlikely
Replied to 93% of negative reviews
Typically takes less than 18 hours 6 min to reply
Review Distribution
1.6|34 Reviews
May '25 - Apr '26
5(11.8%)
4(2.9%)
3(0%)
2(5.9%)
1(79.4%)
5(11.8%)
4(2.9%)
3(0%)
2(5.9%)
1(79.4%)
Frequently Asked Questions About Clover
Based on recent customer reviews, this business delivers a consistently strong customer experience anchored by outstanding agent quality and rapid communication. Customers frequently name individual consultants and praise their friendliness, patience, and professionalism. Recurring praise is given to claims and roadside assistance, though a vocal minority report frustrating delays, rejected claims, and poor transparency around premium increases.
Hellopeter's TrustIndex is a 0–10 score based on review star ratings, reply speed, and recent activity over the last 12 months. How is the TrustIndex calculated? →
Recent reviews (34)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCM
Cleo M
1 reviews | Active since Jan 2020
17 Mar 2026, 15:22
C***** SA maas, Jwayelani
I bought 2lt C***** maas from Jwayelani in Bridgecity over the weekend and when I tried to pour it in a bowl there is rotten green like algae papers or cardboard, I took videos and pictures and I am thinking about going straight to social media coz *** is this!? Are you trying to get us killed 6001299016189 code on the maas BB 14 Apr 2026
Helpful (0)
|Replies (0)CM
Cleo M
1 reviews | Active since Jan 2020
17 Mar 2026, 15:22
C***** SA maas, Jwayelani
I bought 2lt C***** maas from Jwayelani in Bridgecity over the weekend and when I tried to pour it in a bowl there is rotten green like algae papers or cardboard, I took videos and pictures and I am thinking about going straight to social media coz *** is this!? Are you trying to get us killed 6001299016189 code on the maas BB 14 Apr 2026
0
Replies (0)KM
PB
P B
1 reviews | Active since Jan 2020
28 Feb 2026, 12:45
Terrible Super M Milkshake
Bought a Super M milkshake from checkers. It Smelt and tasted really bad. I had just took one SIP only and immediately threw up @c***** - what is wrong with your quality control process !!?? I still have the remaining bottle in the fridge should there a requirement for it Terrible ! Regards,
Helpful (0)
|Replies (0)PB
P B
1 reviews | Active since Jan 2020
28 Feb 2026, 12:45
Terrible Super M Milkshake
Bought a Super M milkshake from checkers. It Smelt and tasted really bad. I had just took one SIP only and immediately threw up @c***** - what is wrong with your quality control process !!?? I still have the remaining bottle in the fridge should there a requirement for it Terrible ! Regards,
0
Replies (0)AA
Anonymous A
1 reviews | Active since Jan 2020
26 Feb 2026, 14:34
C***** BEST COMPANY IMPROVED PRODUCTS😝
Still 2026 the BEST products on the shelves. I love all C***** Products. Yogurt is very Smooth , Sweet , Fab really tastes like yogurt. Caramel treats & condensed milk my fave😋😆 Cheese is great for Pizza
Helpful (0)
|Replies (0)AA
Anonymous A
1 reviews | Active since Jan 2020
26 Feb 2026, 14:34
C***** BEST COMPANY IMPROVED PRODUCTS😝
Still 2026 the BEST products on the shelves. I love all C***** Products. Yogurt is very Smooth , Sweet , Fab really tastes like yogurt. Caramel treats & condensed milk my fave😋😆 Cheese is great for Pizza
0
Replies (0)SS
Selwyn S
1 reviews | Active since Jan 2020
23 Feb 2026, 09:52
Repeated Attempts to Address Product Issues
This is now the third and, ultimately, final attempt to bring my concerns regarding C*****'s Butro product to the company's attention. Despite raising this issue multiple times before, it appears to have fallen on deaf ears, or cost reduction is of more importance. The core issue lies with Butro itself. It appears that C***** may have attempted to reduce costs or alter the raw materials in their formulation, which has significantly compromised the product's quality. Butro has become extremely difficult to spread, making it unsuitable for simple snacks such as Provita with a bit of Butro and peanut butter. In practice, it is nearly impossible to achieve a satisfactory spread. Furthermore, once Butro is app**** to bread, rolls, or similar items, it begins to develop a shiny, oily appearance within 10 to 15 seconds. This suggests that the product is breaking down and reverting to a liquid state. Attempting to spread any additional topping over this oily surface is futile, as it simply slides off whatever you are preparing. A few years ago, I encountered the same issue. At that time, I was contacted and informed that C***** had changed the formula but would be reverting to the original version due to numerous customer complaints. Unfortunately, it now seems as though the company is disregarding customer feedback and has returned to producing a product that quickly turns into an oily or slimy substance when exposed to air. Given these ongoing issues and lack of response, I have decided to switch to genuine butter instead.
Helpful (0)
|Replies (0)SS
Selwyn S
1 reviews | Active since Jan 2020
23 Feb 2026, 09:52
Repeated Attempts to Address Product Issues
This is now the third and, ultimately, final attempt to bring my concerns regarding C*****'s Butro product to the company's attention. Despite raising this issue multiple times before, it appears to have fallen on deaf ears, or cost reduction is of more importance. The core issue lies with Butro itself. It appears that C***** may have attempted to reduce costs or alter the raw materials in their formulation, which has significantly compromised the product's quality. Butro has become extremely difficult to spread, making it unsuitable for simple snacks such as Provita with a bit of Butro and peanut butter. In practice, it is nearly impossible to achieve a satisfactory spread. Furthermore, once Butro is app**** to bread, rolls, or similar items, it begins to develop a shiny, oily appearance within 10 to 15 seconds. This suggests that the product is breaking down and reverting to a liquid state. Attempting to spread any additional topping over this oily surface is futile, as it simply slides off whatever you are preparing. A few years ago, I encountered the same issue. At that time, I was contacted and informed that C***** had changed the formula but would be reverting to the original version due to numerous customer complaints. Unfortunately, it now seems as though the company is disregarding customer feedback and has returned to producing a product that quickly turns into an oily or slimy substance when exposed to air. Given these ongoing issues and lack of response, I have decided to switch to genuine butter instead.
0
Replies (0)NM
Nonhle M
1 reviews | Active since Jan 2020
18 Feb 2026, 11:32
Aquartz water tastes horrible
C***** Aquartz water disappointed me after buying a 5lt of water and it is worse than tape water. I bout it at Sasol garage and will never buy that water again. It tastes like a borehole water or some medicine
Helpful (0)
|Replies (0)NM
Nonhle M
1 reviews | Active since Jan 2020
18 Feb 2026, 11:32
Aquartz water tastes horrible
C***** Aquartz water disappointed me after buying a 5lt of water and it is worse than tape water. I bout it at Sasol garage and will never buy that water again. It tastes like a borehole water or some medicine
0
Replies (0)MK
Mahadaye K
1 reviews | Active since Jan 2020
15 Feb 2026, 16:38
Spoilt MILK !!
I have recently bought 4 packs of Super M chocolate & strawberry 200ml from Ferndale SPAR , I have been give my daughter the strawberry one a day , today I have opened the chocolate which has the best before date 25/07/26 and it was off !! Spoilt my daughter was feeling sick with a tummy issue and I was wondering why would have been a problem and realised that the two packs of chocolate SUPER M IS OFF ! This is totally unacceptable as the best before date is well with in the range . I need answers and investigation done , this is the 2nd time this has happened but from a different store . I need some type of compensation as this is not acceptable
Helpful (0)
|Replies (0)MK
Mahadaye K
1 reviews | Active since Jan 2020
15 Feb 2026, 16:38
Spoilt MILK !!
I have recently bought 4 packs of Super M chocolate & strawberry 200ml from Ferndale SPAR , I have been give my daughter the strawberry one a day , today I have opened the chocolate which has the best before date 25/07/26 and it was off !! Spoilt my daughter was feeling sick with a tummy issue and I was wondering why would have been a problem and realised that the two packs of chocolate SUPER M IS OFF ! This is totally unacceptable as the best before date is well with in the range . I need answers and investigation done , this is the 2nd time this has happened but from a different store . I need some type of compensation as this is not acceptable
0
Replies (0)AA
Anonymous A
1 reviews | Active since Jan 2020
15 Feb 2026, 16:35
C***** Well Deserved Company 10/10
C***** is a company a factory that deserves 10/10 everything they MAKE is PERFECTLY MADE. 💯💯💯 I love and will always Support. Please dont Change Caramel Treat or Condensed Milk I absolutely Love ... 😝😍
Helpful (0)
|Replies (0)AA
Anonymous A
1 reviews | Active since Jan 2020
15 Feb 2026, 16:35
C***** Well Deserved Company 10/10
C***** is a company a factory that deserves 10/10 everything they MAKE is PERFECTLY MADE. 💯💯💯 I love and will always Support. Please dont Change Caramel Treat or Condensed Milk I absolutely Love ... 😝😍
0
Replies (0)