Nkarabile M

Horrible experience

VW Soweto is the worst ! I got a referral from someone because I already bought a car 2017 . So this time I decided to trade in , the guy was Wandile . He showed me the car I wanted and we were ready to set the deal , due to my payslip it failed validations so he asked if he can give someone my details . Since the deal failed on his side I thought he was asking his manager or colleague instead he was giving someone outside of VW my information including my ID . ( he was a white man ) i was very sure he was manager because he didn’t even introduce himself , he sent me same car from VW and VW documents he started to ask for money when I ask Wandile who this man was he says he doesn’t know him is that possible ? How do you send a clients information to a total stranger?? Yeap the manager brushed it off I did expect him to call me in with Wandile so we can resolve this he ignores my messages and calls !! As a woman I feel I was taken advantage of