Gerhard V

Buyer be aware !!!

I bought a Ka-Bar Kukri style knife from the Blades and Triggers online store.I received my purchase on 2026-05-06. On taking my purchase out of the packaging my dismay started.The knife was not in it's original packaging for starters.Futhermore the one nylon retention strap is frayed how this came about I can only speculate.There is also a small chip in the blade and there also seems to be slight surface rust on the cutting edge.The reason thus for me to turn to this platform is that I do not have any reason to believe that Blades and Triggers actually deals in good faith with their customers. I took above mentioned knife in in place of a Mantis knife.The first model of the Mantis they offered me was in a condition that left much to be desired,I don't know how they could even offer it to a customer.The manager then stepped in and informed me that he found another of the same model and according to him the box only had a few scratches.I declined it and requested a refund. I after this decided to take the aforementioned Ka-Bar knife I also insisted to pay in the difference in price although Blades and Triggers wanted to waive it. With my previous interaction with Blades and Triggers a person would think that they would of realised what my preferences are. However here they sell a product to me that is not in it's original packaging and in a less than ideal condition without even discussing or approaching me about it. So I sadly come to the conclusions that Blades and Triggers do not act in good faith as said.I do not know how they could of in the first place of offered me the unboxed and damaged Mantis knife ,then yes they did offer me the same model of Mantis that I declined and then send me this Ka-Bar that is less than ideal.I do not know how they can do this with any customer. Needless to say this has left a bitter taste in my mouth and in doubt whether I should even bother to persue this matter with Blades and Triggers. I now come to the conclusion that I should of rather taken my refund and shopped somewhere else. For the foreseeable future I cannot see myself doing business with Blades and Triggers nor recommend or endorse them Gerhard Viljoen.