Lettie M

Very bad service

Irritated! I submitted my doctor's notes on the 24th of April, only for the consultant to tell me that the Documents were not received. I had to take ask her to check her mails. Only then could she open my documents. It was the 4th of May when I called to confirm but that was the day she said she's submitting my payment request. I called in yesterday on just to verify if it has been done seeing that Emails are not really taken seriously. I was then told that my payment request was only captured yesterday. I have doctor's room to visit. Remember, I got injured at work, which was not even my negligence but the company's. Having to struggle this much with payment is part of pain and suffering. I need payment to be made before my Doctor's appointment.