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FEM | FEDERATED EMPLOYER'S MUTUAL ASSURANCE
Claimed Business
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FEM | FEDERATED EMPLOYER'S MUTUAL ASSURANCE
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#49
in Insurance
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About FEM | FEDERATED EMPLOYER'S MUTUAL ASSURANCE
FEM | FEDERATED EMPLOYER'S MUTUAL ASSURANCE has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked FEM | FEDERATED EMPLOYER'S MUTUAL ASSURANCE across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJM
John M
1 reviews | Active since Jan 2020
3 Jul 2025, 03:08
"FEMA: Experts in Ghosting Injured Workers & Cutting Costs!"
Bravo, FEMA! You’ve truly perfected the art of ignoring medical reports, dodging payments, and ghosting desperate injured workers — all to save a few bucks. Who needs compassion or legal responsibility when you can just vanish behind endless “pending” excuses and block calls? Why bother paying someone in pain when you can grind them down with delay tactics until they give up? FEMA clearly believes injured workers are cheaper when ignored. If you’re looking for an insurer that turns suffering into a corporate savings plan, congratulations — you’ve found your match!
Helpful (0)
|Replies (0)JM
John M
1 reviews | Active since Jan 2020
3 Jul 2025, 03:08
"FEMA: Experts in Ghosting Injured Workers & Cutting Costs!"
Bravo, FEMA! You’ve truly perfected the art of ignoring medical reports, dodging payments, and ghosting desperate injured workers — all to save a few bucks. Who needs compassion or legal responsibility when you can just vanish behind endless “pending” excuses and block calls? Why bother paying someone in pain when you can grind them down with delay tactics until they give up? FEMA clearly believes injured workers are cheaper when ignored. If you’re looking for an insurer that turns suffering into a corporate savings plan, congratulations — you’ve found your match!
0
Replies (0)MM
Mahlubi M
1 reviews | Active since Jan 2020
5 Apr 2024, 14:06
Not impressed and very tired
My fathar passed away in 1993 in a mine explosion working for Leeudoorn gold mine now sibanye Stillwater. I have contacted the mine and they referred me to Rand mutual I have and had been contacting Rand mutual bit they have given me and my mother a serious run around with no results. I have spoken to a lady called bennedat and she is not clear about thing instead she has been sending people from departments that have nothing to do with my questions to call me. I have asked a simple question that they refuse to answer my question is when a mine worker dies in such a horrific way what is the procedure they are in charge of dealing with such matters that's what the mine said. This lady at Rand mutual is even denying that my mother has been to their offices Soo many times wanting to request funds for my education. The only amount that was paid to our family is workman's compensation of R13000 and the savings from teba that my father had been saving. I am not sure why they won't humble themselves and just explain we are people and our parents are here to pave the way for us but when the mine took my father's life without any compassion they also took mine and my mothers. Please respect us and our lives. My father was not a machine he was a person and his strength and dignity exploded with him in that mine and the organizations responsible never cared. Just how many people are going through this because Rand mutual and federated employers mutual only care about money and their profits.
Helpful (0)
|Replies (0)MM
Mahlubi M
1 reviews | Active since Jan 2020
5 Apr 2024, 14:06
Not impressed and very tired
My fathar passed away in 1993 in a mine explosion working for Leeudoorn gold mine now sibanye Stillwater. I have contacted the mine and they referred me to Rand mutual I have and had been contacting Rand mutual bit they have given me and my mother a serious run around with no results. I have spoken to a lady called bennedat and she is not clear about thing instead she has been sending people from departments that have nothing to do with my questions to call me. I have asked a simple question that they refuse to answer my question is when a mine worker dies in such a horrific way what is the procedure they are in charge of dealing with such matters that's what the mine said. This lady at Rand mutual is even denying that my mother has been to their offices Soo many times wanting to request funds for my education. The only amount that was paid to our family is workman's compensation of R13000 and the savings from teba that my father had been saving. I am not sure why they won't humble themselves and just explain we are people and our parents are here to pave the way for us but when the mine took my father's life without any compassion they also took mine and my mothers. Please respect us and our lives. My father was not a machine he was a person and his strength and dignity exploded with him in that mine and the organizations responsible never cared. Just how many people are going through this because Rand mutual and federated employers mutual only care about money and their profits.
0
Replies (0)RK
Riaan K
1 reviews | Active since Jan 2020
16 Feb 2023, 09:39
Frustrated with no service & excuses
Escalation of my case, pending since early October 2022, no response from their complaints division, after numerous follow up's with staff concerned, being kept on a line. When calling, management are unavailable. Frustrated.
Helpful (0)
|Replies (0)RK
Riaan K
1 reviews | Active since Jan 2020
16 Feb 2023, 09:39
Frustrated with no service & excuses
Escalation of my case, pending since early October 2022, no response from their complaints division, after numerous follow up's with staff concerned, being kept on a line. When calling, management are unavailable. Frustrated.
0
Replies (0)CC
Conrad C
1 reviews | Active since Jan 2020
1 Apr 2022, 12:44
FEM are just pathetic
My mom has been receiving death benefits for my dad for the past 44/45 years. Today is the 01 April 2022 and still nothing has been paid over into her bank account. FEM Employee Jackie supposed to be a Customer Service Manager is nothing but a blatant liar. Yes FEM my mom's debit orders will be collecting and still you idiots cannot give an honest answer. Let me be clear, you idiots are not dealing with people that are afraid of challenging the powers that be, suggest you get a Senior Manager to contact me now 0679996630 and resolve this issue today. I cannot fathom for the life of me how we consistently get jerked around by people you are simply incompetents'. Jackie I will find you and you will be held responsible for such pathetic service.
Helpful (0)
|Replies (0)CC
Conrad C
1 reviews | Active since Jan 2020
1 Apr 2022, 12:44
FEM are just pathetic
My mom has been receiving death benefits for my dad for the past 44/45 years. Today is the 01 April 2022 and still nothing has been paid over into her bank account. FEM Employee Jackie supposed to be a Customer Service Manager is nothing but a blatant liar. Yes FEM my mom's debit orders will be collecting and still you idiots cannot give an honest answer. Let me be clear, you idiots are not dealing with people that are afraid of challenging the powers that be, suggest you get a Senior Manager to contact me now 0679996630 and resolve this issue today. I cannot fathom for the life of me how we consistently get jerked around by people you are simply incompetents'. Jackie I will find you and you will be held responsible for such pathetic service.
0
Replies (0)