Conrad E

Deposit Hike threaten to shutdown electricity

As a result of the electricity increase Kwela power demanded a risk deposit increase.<br> Which is understandable and is willing to pay.<br> The fact that the burden of the electricity increase wasn't enough they demanded a deposit increase in the same month. Usually my electricity was about R1000 per month. With the new increase it suddenly jumped to just over R2000. (Questionable). This means I have to fork out over R3000 this month.<br> I tried to negotiate a deposit payback of R250/month as I did pay the full electricity bill and was running low on funds the month. They would not budge on the matter and insisted I pay at least R500/month on the deposit and threatened to shut of my electricity.<br> The fact is that I did pay my electricity bill and in no way were they in risk of account in arrears since this is a deposit only, which btw has no interest accumulation.<br> I detest this companies attitude and the board of directors attitude on this matter. If by any chance there is a complex that is reviewing a property management company, I'd look else where since they are heartless uncompassionate bullies with no understanding. Once again the man on the street looses to the corporate monopoly.