Aphindiwe G

Damelin/Educor Refund

I am extremely disappointed with the service I have received from Damelin College/Edocor. On 30 March 2023, I paid the full year’s school fees. Sadly, the student passed away just two days later. I immediately informed the college and submitted all the required supporting documents for the refund process. It has now been years, and I still have not received the refund. Every time I follow up, I am told that “the systems are down,” with no proper resolution, communication, or accountability. This has been an emotionally draining and frustrating experience during an already difficult time for my family. I expected far more compassion, professionalism, and urgency from an educational institution. I sincerely hope this matter is finally resolved and that no other family has to go through the same experience.