Naven N

Poor service

Aramex drivers are absolutely ***********. My order was scheduled for delivery on Friday and when the driver arrived saw that my office door was closed, they concluded that we were closed and left. I then spoke to an Aramex agent Juanita to arrange for delivery on Monday with an instruction to call which they didn't. They arrived at my premises and handed my parcel to a colleague and then took it back and left. Today they delivered it to an incorrect address from which that company called me to say that my parcel was there but then the driver took the parcel from them and then proceeded upload onto their system that is was a failed delivery. I then went online to chat to an agent named Tender who was no help at all and closed the chat when I asked for a resolution.