Oloff H

Acutts Rentals: beyond useless

What a joke. I used them as leasing agents for a property in Himeville, luckily for only 4 months. DON'T EVER USE THEM - do it at your own frustration. Mia Acutt and Nicole van Munster do not know the meaning of the concept "client service" nor have they ever heard of "attention to detail". I paid for something that I did myself - and then they are shocked that I expected service - for which I paid for. I had to check every invoice - as there were errors on every single invoice. They never checked the contract and again, I had to remind them to invoice for services that they were never aware of. If I didn't remind them, nothing would have happened. I had to send emails and reminders on the emails to correct errors. I had to send reminders and reminders on reminders to action what they were supposed to be doing - AND what I had to pay a service fee for. Word of advice - rather do it yourself - they are beyond useless OR, be prepared to pay for services rendered and still do it yourself.