Active since Aug 2011
Good day.My dep 01 went for a Bone densitometry scan on 03/03/2026.Since then i am unable to get the account paid from the preventitive benefit(one scan in a life time for over 65 year old).First told its not covered.Then told it is covered but wrong ICD10 code on account.Polmed gave code Z13.8.Now again its rejected because it is not PMB???Can someone assist to sort this out? PR NO:3802248 Date of service:03/03/2026
Ref 020326QFMND6.Good day.I am unable to get straight forward answers from Polmed. I want to know why my mother who is also a member of Polmed must first pay for a scan at a service provider(Bayradiology Port Elizabeth 041 3939100)Service provider says because my mother is on aquarium plan all services must be paid for first before they will render services.This is not acceptable and Polmed must adress this.Where do Polmed think members must get thousand of rands from to pay upfront??
Visited Pick n Pay Sidwell Port Elizabeth today.30 minute wait as cashiers move as slowly as possible with dont care attitude.No management in sight or on floor.Dont think i will vist that store again
Bought a brand new Ford Focus in 2015.Travelled 65000KM and now the car needs a new clutch(R37000)??What do ford do?They hide behind a recall in 2018 of clutch problem and claims it is not due to the defect.How dishonest can you get.When confronted the response is" dont make your problem our problem".Please dont buy a Ford vehicle in South Africa.YOU WILL REGRET IT
AFTER BEING DIAGNOSED WITH CANCER (PROSTATE)POLMED DENIED ME TREATMENT BECAUSE IT IS NOT COVERED ON AQAIRIUM.I THEN TRIED CHANGING OPTIONS BY GIVING A LETTER WITH SUPPORTING DOCUMENTS.THE SCHEME RULE STATES THAT THE BOARD OF TRUSTEES CAN,AT THEIR DISCRETION,ALLOW A CHANGE OF OPTIONS EVEN IF IT IS NOT DECEMBER.THIS WAS SIMPLY BUSHED ASIDE AND NEVER GIVING TO THE BOARD.WHAT MUST I NOW DO???YOU REFUSE TREATMENT EVEN THOU IT IS A PMB CONDITION.....YOU REFUSE TO CHANGE THE OPTION........I WILL NOT ALLOW POLMED TO CONDEMM ME TO DEATH BECAUSE OF A SCHEME RULE. I WANT THE DETAILS OF THE PRICIPLE OFFICER
I have been diagnosed with prostate cancer.Have to have a operation on 11/02/2023.Polmed dont want to pay for operation because its done with a robot??This treatment is standard in the world and is even done at Tygerberg State hospital in Cape Town.I will not wear adult diapers for the rest of my life and suffer the indignity of permanent ED because Polmed want to save money.I sent an email to polmedonco@medscheme.co.za
I was diagnosed with prostate cancer.The treating dr advised that the best chance to keep urine continent and your ***ual funtion is with a robotic assisted operation when removing the prostate.Apply to Polmed and they deny treatment. Now im faced with spending my life(47 years old)wearing adult nappies because Polmed is more concerned about saving money than my health.Thanks Polmed,i knew that you can not be counted on but will sent my story via global email system of police because i want each and every member to know that this is what Polmed does to cancer patients.
Had my cctv system repaired.3 other companies could not fix problems,but they sorted it in 1 hr.Work was of a high standard.Would recommend them anytime
I have a policy which is underwriten by santam.Lodged a claims for driveway gates that was damaged and it was paid within 5 days.Thank you for the good service.
While busy on my computer on 29/01/2016,the alarm went off at 00:55 at the church opp my house in Algoa Park.CHUBB responded within minutes and resulted in the crimminals caught inside the the church.Thanks to chubb officer cleophas and police who also responded.
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