Active since Sep 2011
Totally unreliable team, The installation team pitched up late on every occasion ( Sarurday and Sunday) after I made special arrangements to accommodate them. They did not finish on the day as agreed and committed to be on site at 8"oclock Monday morning as I was only available untill 12. Again I made special arrangements only for them to pitch up at 11. I had to sign an amendment to the agreement for A frames at additional cost. It was not installed.They did not bring al the equipment to complete the job and continued 5 day later only to again leave without removing their ******* and without re-instating the power at least as before. Today 24 February I am totally without any electricity. I regret putting trust into Wetility
I ordered items in July 2023 no update, no returns on requests for updates they dont answer the telephone, dont reply to mails nothing.
I am extremely disappointed in the way business is conducted and the quality of work. Firstly after 6 weeks of manufacturing and numerous warnings that the color-coding should be verified, my warning was ignored and I feel a rushed job was done to correct the colour within a day. Perhaps that was also the reason for the fact that improper quality was applied in fixing the canopy roof to the frame. The first time I traveled on the highway at max 120 the canopy roof lifted up. It was not properly fixed to the frame. Poor quality which cannot be brushed off
I rented a vehicle from Avis and paid the deposit in cash when the vehicle was delivered to me (3 days after promised) When I returned the vehicle I was charged an additional R825 rand in stead of reimbursing me with the balance of the deposit made. I was not reimbursed at all which means I paid R2 025 over and above the rental costs (covered by my insurance) I called every day last week and spoke to a Tsepo, Nhlanthla, Phillip, Cindy and two other call centre people without an joy. No one has bothered to call me back or send me a email. Nothing is being done to my query - Avis stole R1200 from me
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