JS
Janene S
Active since Nov 2011
2
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2 reviews122 months ago
Account incorrect
I have been trying to get hold of someone at ADT since Feb this year to sort out my account. Payments I have made are not reflecting on my statement. When I phoned the call centre on 22/03/2016 I managed to speak to a J.Salie and she was so rude just telling me to please just forward the proof of payments. Since then I have had to answer / response to my email and I keep getting the same statement, again today, showing I am in arrears. The reason for my concern is, should they have to break into my house, I don't want my claim being affected because of a fault on your side. Please can you urgently get someone to phone me back.
75 replies
135 months ago
Ripping off pensioners!
My grandparents were in a car accident on Friday evening and Jumbo was there to tow - my gran was knocked out and wasn't by herself when the ambulance managed to stabilise her, anyways, the guy that wanted to tow them said that he will charge them R2k because they were pensioners, they just had to sign a form giving them permission to tow. Who reads the fine print when they were in an accident!!! The next day only to find out that it is R4k for towing, doesn't matter from were and R2.5k \admin fee"AND R500 a day storage! When my gran phoned on Saturday to pick up the car"
0 replies
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