RM
Richard M
Active since Nov 2011
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
As it should be
Customer service is Progenix ethos, over and above all. Thank you Team!
70 replies
3 months ago
Always such a pleasure
Never have any issues with Progenix. always a clean, easy transaction from start to finish.
73 replies
8 months ago
Always such a pleasure
You know it's real service when it feels like you're visiting family and shooting the sh*t. Jonathan and his team always go above and beyond.
70 replies
12 months ago
Above and beyond
Progenix always go above and beyond to assist and advise. Happy to use them over and over again.
75 replies
30 months ago
Smooth and clean, the way the owners face should be
Been dealing with Progenix since their inception and service is nothing but exemplary. Owner could do with a shave and a haircut though :P 5 stars is not enough!
92 replies
123 months ago
Slow service, well over a month now.
I have now called your company once again....<br> <br> The issue is not resolved and continues to plague me. Technician has to moved my antennae, this was wholly unnecessary as my LTE signal strength and values is within what is considered EXCELLENT by my research on LTE signals. I can do speed tests via your own website and get my paid for speeds. but if I try use any form of \internet\" outside of your site I get less than 60kb/s download and 1.8mb upload.<br> <br> I am being billed R1200 a month for the use of almost nothing of my paid for service, I am NOT pleased. Would you be happy paying that amount of money for a premium service only to receive a sub standard service?<br> <br> I have been consistently updating their support email address with updates. and I get maybe one phone call every few days trying to troubleshoot it the same way.... EVERY TIME. <br> <br> This is extremely pathetic.... <br> and this has been going on since the beginning of March... "
99 replies
123 months ago
Slow service, almost a month now.
One of your call centre agents called me back earlier today and informed me the matter was sent to the LTE dept AGAIN.<br> <br> The issue is not resolved and continues to plague me. He tried to tell me a technician needs to move my antennae, this is wholly unnecessary as my LTE signal strength and values is within what is considered EXCELLENT by my research on LTE signals. I can do speed tests via your own website and get my paid for speeds. but if I try use any form of \internet\" outside of your site I get less than 30kb/s traffic speed where I should be over 600KB/s<br> <br> I am being billed R1200 a month for the use of 1/60th of my paid for service, I am NOT pleased. Would you be happy paying that amount of money for a premium service only to receive a sub standard service?<br> <br> I have been consistently updating their support email address with updates. and I get maybe one phone call every few days trying to troubleshoot it the same way.... EVERY TIME. <br> <br> This is extremely pathetic.... <br> <br> <br> "
99 replies
Review Distribution
5 Star
5 (71.42857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (28.571428571428573%)
1 Star
0 (0%)