ZM
Zimisele M
Active since Nov 2011
24
Reviews
0
Industries
Reviews
24 reviews25 months ago
******
I cancelled my gym membership with Planet Fitness October 2022 as I was on a month to month basis. To my surprise this company kept deducting money from my account without me signing a debicheck or giving consent for them to do that. I kept on telling them that I cancelled the membership because I was not on long term contract but on month to month rather. But they keep on deducting from my account for the past 10 months. They are also very rude when trying to explain to them. They have been deducting for the past 10 months but the initial money they said is still the same. It's not decreasing and I cannot even block them as they did whatever to access my account without my consent. I am so annoyed by this ******.
0 replies
31 months ago
Terrible Service
I have cancelled my membership with this gym but they keep deducting money from my account without my consent. I was on a month to month basis with them before cancelling with no contract in place. Now after canceling they are telling me that I owe them money even though I was on month to month basis with them. I stopped training with them before canceling my contract. I have never signed a debit mandate form with them but they keep of deducting my account. This people are ******.
0 replies
35 months ago
TERRIBLE SERVICE
I sent my car to service at Mercedes Constantia-Kloof on 02 July 2023. Till today, my car is not back because Innovation Group is not taking their calls or responding to emails. What's the point of paying for something that's not helping when the car needs to be service? I am so annoyed.
53 replies
35 months ago
Horrible Services
I took my car for service to Mercedes Benz Constantia Kloof on Friday 02 June 2023. Until today, I still don't have my car back because I have an extended service plan with Innovation Group and according to the consultant it takes time to send the information to Innovation Group. It's almost a week now without a car that went in for a mere service. This is so unbelievable!!!
0 replies
42 months ago
Terrible Service
I was defrauded my card and transactions were done as far as in Namibia. This happened on the 28 of August already. I have reported this fraud to the fraud Department and to date my issue has not been resolved. Every time I follow up, I am told the issue still under investigation. My Banker is also failing to assist as he is being told the same story. This kind of a service is not expected from Nedbank.
0 replies
43 months ago
Bad Service
Someone defrauded my account and managed to do online purchases using my card details without my consent. FNB Fraud department managed to notice the fraudulent transactions and blocked my card because I could not see transactions on my side on the 23/08/2022. I logged my fraud case on 24 of August 2022 after noticing the transactions. It's almost a month now, nothing is happening in terms of getting my money back from Nedbank. I was only paid the lowest transaction of R179 but the rest with higher amounts are still not paid which I don't understand why? No feedback or update about the progress after almost a month now. This is really frustrating.
133 replies
43 months ago
Bad Service
Someone defrauded my account and managed to do online purchases using my card details without my consent. Nedbank managed to notice the fraudulent transactions and blocked my card because I could not see transactions on my side on the 23/08/2022. I logged my fraud case on 25 of August 2022 after noticing the transactions. Some the transactions were done at Clicks in Namibia and I was at the office that time and never been in Namibia. It's almost a month now, nothing is happening in terms of getting my money back from Nedbank. No feedback or update about the progress after almost a month now. This is really frustrating.
133 replies
44 months ago
Terrible Service
A scammer did a sim swap on my number and got access to my fnb funds. When I called the bank, I was told that my number is no longer working because I did a sim swap. I went to MTN ClearWater Mall to enquire about this. The consultants were not even willing to help me. They told me to purchase a new sim card and do a sim swap. I asked how while my number has been swapped without my consent. No checks were done by MTN prevent this fraud. I set there for almost an hour asking for help until I was told they are closing I must leave the shop. I bought a sim card and rica was done. Till now, my number is not working as my rica has been barred. Meaning the scammers still has control of my number since MTN cannot help reverse the sim swap that was done fraudulently. I am starting to suspect that the scammers are working with MTN personnel since they are not willing at all to assist. Till now, I cannot use the number as it is currently offline. I am very annoyed by MTN ClearWater Mall. The consultants there don't know how to treat their clients at all. SICK!!!
0 replies
47 months ago
Terrible Service
My application for home loan was declined yesterday saying I cannot afford the house I am applying for. They are saying transactions on my statement shows that I cannot afford. The transactions referred to is the R20 000.00 that I am transferring to my savings pocket every month same which still under Nedbank. According to Nedbank that is a debit order. I am currently paying a rental of R11 000.00 every month and obviously this will contribute to my rent but this was counted as an expense by Nedbank. I am so frustrated by the service I am getting from this bank!!!
0 replies
48 months ago
Bad Services
I have an account that is supposed to be Prescribed but FNB is not updating the account. I have tried several times to engage FNB for assistance with no help. A person by the name of Thabang Nekene from FNB promised to look into my query on 26 of April and revert. Till to date, no feedback and the account is still open. The person is not even responding to my emails anymore. I am so annoyed by FNB unethical behavior as they changed the update on the account as if it was opened in March 2021 although it was opened in January 2017.
74 replies
Review Distribution
5 Star
1 (4.166666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (8.333333333333334%)
1 Star
21 (87.5%)