Active since Dec 2011
Worst service experience I have received, My refund has still not been sorted out since April. Spoke to Wilem who advise I can cancel my contract and I also had a trial period with which I could decide all the appropriate dates updated on contract, Sounds legit right, but no. I called in and spoke to Joyce whom is the accounts admin and she cancelled my contract but refuses to process the refund, Spoke to Wilem (who seem to be giving me the run around) manager and owners always in meeting, I apparently will get this call that never comes. All in all no seems to communicate with each other. I even asked for full company details as Joyce advised she cannot assist me further, so I can provide them to the ombudman, details not provided. Very unprofessional. Waste of money and most importantly waste of time.