David M

Promise the world and do Nothing

Dealer: Cartique, 762 Trichardt Street, Bardeen, Boksburg. ********** I bought a Jeep Grand Cherokee in "exellent condition" and nothing wrong on 22/7/17. My contact is Cyril. I BOUGHT THE CAR WITH A ONE MONTH GUARANTEE. Unfortunately, I had to take the car 300 Km. far were I stay. First step is to get a COR. There I found that the auto gearbox had an oil leak, the rack ends of the steering had to be replaced and the front headlight right was loose and the brackets broken. Must be replaced. I complained to Cyril about everything but he never told me to return the car to him. It is in any way difficult to return a car that far so I just kept Cyril informed and he did not ever say I must return the car. Furthermore, I was still looking for the spare key of the car, the boot cover, and the owners and service books which I still did not get. The latest is now that Cyril and is company will not compensate anything because I had an mechanic to work on the car but they did not ever tell me not to do it or to return the car to him. And, apparently I can also forget about the books, boot cover and spare key which probably never existed yet I was told that he will look for it and let me have it. And then biggest problem of all: Cyril promised again and again to send me the transfer signed documents, but he did not keep any one of his promises. At the end I had to send my son from Johannesburg to him to demand the transfer documents. My son had to go again a second time before he got it. I would highly discourage anyone ever to do business with these people.