SA
Sid A
Active since Dec 2011
44
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Reviews
44 reviews2 months ago
No stock of advertised goods
Woolworths is certainly not making an effort to stock advertised goods. There is almost always product supposedly out of stock,empty shelves and staff not willing to assist. When asking a staff member about an item on promotion, always the response we are out of stock. Unacceptable Woolies.
0 replies
4 months ago
No action as promised by Pick n Pay
I AGAIN remind Pick n Pay of no feedback or action as promised. This appears to be a thing now. Promise action but do nothing. This was posted as a refresher: Never stock of promotional items Pick n Pay Soneike always have a problem with stock on Promotional products on special on their pamphlets. Never have the products. Manager Rader always says that not all the stores stock an item, then why advertise it in the first place? Also her attitude of nonchalance and complain if you want is sickening. This is blatant bait marketing and deception, not in line with the Consumer protection act. I have lodged a formal complaint.
53 replies
4 months ago
Never stock of promotional items
Pick n Pay Soneike always have a problem with stock on Promotional products on special on their pamphlets. Never have the products. Manager Rader always says that not all the stores stock an item, then why advertise it in the first place? Also her attitude of nonchalance and complain if you want is sickening. This is blatant bait marketing and deception, not in line with the Consumer protection act. I have lodged a formal complaint.
53 replies
11 months ago
Still no contact from PNP after promising to do so.
Referring þo the complaint below.: Hi PNP, still awaiting a response. Seems like this is the reason you are closing stores, since there is no appropriate customer care.Went to PNP Soneike to purchase 3 different promotionals product. This store had none of the 3 items available. On asking a packer, he was not even aware of the products, baby gouda on special,PNP ready meals etc., which was on the store pamphlet. Then Joey arrived offering his views when I asked them why there was no stock. When I asked him why he did not know the products in the catalogue he threw a tantrum. His dialogue is inappropriate to what was asked, and he looks down in people and is blatantly unapologetic. A rude exchange followed. Really Joey, you need to heed your job and know your products and catalogue. I am still awaiting a response from PNP. They promise to contact you but never do.
1 reply
12 months ago
Poor Soneike service
Hi PNP, still awaiting a response. Seems like this is the reason you are closing stores, since there is no appropriate customer care.Went to PNP Soneike to purchase 3 different promotionals product. This store had none of the 3 items available. On asking a packer, he was not even aware of the products, baby gouda on special,PNP ready meals etc., which was on the store pamphlet. Then Joey arrived offering his views when I asked them why there was no stock. When I asked him why he did not know the products in the catalogue he threw a tantrum. His dialogue is inappropriate to what was asked, and he looks down in people and is blatantly unapologetic. A rude exchange followed. Really Joey, you need to heed your job and know your products and catalogue. I am still awaiting a response from PNP.
58 replies
12 months ago
Unapologetic and rude unintelligible Joey at Soneike
Went to PNP Soneike to purchase 3 different promotionals product. This store had none of the 3 items available. On asking a packer, he was not even aware of the products, baby gouda on special,PNP ready meals etc., which was on the store pamphlet. Then Joey arrived offering his views when I asked them why there was no stock. When I asked him why he did not know the products in the catalogue he threw a tantrum. His dialogue is inappropriate to what was asked, and he looks down in people and is blatantly unapologetic. A rude exchange followed. Really Joey, you need to heed your job and know your products and catalogue. I am still awaiting a response from PNP.
1 reply
12 months ago
Unintelligible Rude Joey at Soneike
Went to PNP Soneike to purchase 3 different promotional product. This store had none of the 3 items available. On asking a packer, he was not even aware of the product which was on the store pamphlet. Then Joey arrived offering his views when I asked them why there was no stock. When I asked him why he did not know the products in the catalogue he threw a tantrum. His dialogue is inappropriate to what was asked, and he looks down in people and is blatantly unapologetic. A rude exchange followed. Really Joey, you need to heed your job and know your products and catalogue.
1 reply
13 months ago
Right air adds the personal touch via Adele
A few days ago I received a quote from Adele for a unit with installation which she erroneously send me, forgetting to add VAT to the amount. After a small quarrel she then went out of her way to offer me a competitive price, less than the standard quote and was genuinely apologetic for her mistake. This is a sign of a lady who has taken her company's interest to heart. Thank you Adele for going the extra way.
0 replies
14 months ago
Bad service and quote from dishonest sales lady Adele
Ask for a quote for an air con install. Was quoted a price but was told afterwards that it was a mistake by the saleslady Adele, who was rude and did not apologise for the mistake and slammed the phone in my ear. Stop taking your clients for a joke.
0 replies
17 months ago
Still unable to receive debit card
I have struggled to obtain a new debit card since July. I finally again reapp**** on the app and was sent an SMS telling me to collect at N1 city Absa. On Monday 18 Nov I went there during my Lunch break and was directed to a long customer assist queue. After and hour an 10 minutes I had to leave for work. I WA told to come back by the lady at the entrance. On Wednesday 20 Nov I was again directed to the same long queue. I again only have an hour to complete this task and I would not be done on time. This is now my 4th complaint re this branch. The Branch Manager is always in a meeting, I still have not received a new card since July. This is unacceptable. This Branch is not geared for optimal customer service and the staff are unapologetic.
56 replies
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4 (9.090909090909092%)
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39 (88.63636363636364%)