RA
Right Air Conditioning
Claimed Business
RA
Right Air Conditioning
Claimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
66
Recommended: Very Likely
Review Distribution
4.2|5 Reviews
Jun '25 - May '26
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
Frequently Asked Questions About Right Air Conditioning
Right Air Conditioning has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Right Air Conditioning across 13 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTB
Tokkie B
1 reviews | Active since Jan 2020
13 Jan 2026, 09:58
Right Air: Pool Heat Pumps and Airconditioners
On 9 December 2025, I bought an ITS swimming pool heat pump from this company and I wanted the pool's water heated in time for use by visitors over the Christmas holidays. I would like to commend Marisca for sharing her knowledge of pool heating (with patience) and for the friendly manner in which she processed my order and even expedited the delivery. I also want to commend Rochè on a documentation query I had, she handled it in a friendly and professional manner. Lastly, I would also like to say thank you to the delivery driver Kenneth. He even offered and helped to carry the heat pump a good 40 meters to my pool's pump house. Thank you all. I recommend your business to everyone, because your prices and service are excellent and I plan to buy an aircon from you as soon. Tokkie de Beer
Helpful (0)
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Tokkie B
1 reviews | Active since Jan 2020
13 Jan 2026, 09:58
Right Air: Pool Heat Pumps and Airconditioners
On 9 December 2025, I bought an ITS swimming pool heat pump from this company and I wanted the pool's water heated in time for use by visitors over the Christmas holidays. I would like to commend Marisca for sharing her knowledge of pool heating (with patience) and for the friendly manner in which she processed my order and even expedited the delivery. I also want to commend Rochè on a documentation query I had, she handled it in a friendly and professional manner. Lastly, I would also like to say thank you to the delivery driver Kenneth. He even offered and helped to carry the heat pump a good 40 meters to my pool's pump house. Thank you all. I recommend your business to everyone, because your prices and service are excellent and I plan to buy an aircon from you as soon. Tokkie de Beer
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Replies (0)MN
Madelein N
1 reviews | Active since Jan 2020
24 Sept 2025, 06:07
Unprofessional!
Worst after sale experience ever. As explained by management, the company does not make much profit on a unit. Making it very competitive in the market, but that explains why the after-market sales are so poor. I have been trying for over a month to get a part for a unit that is registered at Forways Group under warranty, but just nothing. I need to follow up with them, and in every follow-up mail, there is something new to not provide the part. Unprofessional!
Helpful (0)
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Madelein N
1 reviews | Active since Jan 2020
24 Sept 2025, 06:07
Unprofessional!
Worst after sale experience ever. As explained by management, the company does not make much profit on a unit. Making it very competitive in the market, but that explains why the after-market sales are so poor. I have been trying for over a month to get a part for a unit that is registered at Forways Group under warranty, but just nothing. I need to follow up with them, and in every follow-up mail, there is something new to not provide the part. Unprofessional!
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NM
Nicholas M
1 reviews | Active since Jan 2020
6 May 2025, 14:32
Right Air Conditioning
I have used Right Air Conditioning twice and they never disappoint.
Helpful (0)
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Nicholas M
1 reviews | Active since Jan 2020
6 May 2025, 14:32
Right Air Conditioning
I have used Right Air Conditioning twice and they never disappoint.
0
Replies (0)SA
Sid A
1 reviews | Active since Jan 2020
14 Mar 2025, 13:42
Right air adds the personal touch via Adele
A few days ago I received a quote from Adele for a unit with installation which she erroneously send me, forgetting to add VAT to the amount. After a small quarrel she then went out of her way to offer me a competitive price, less than the standard quote and was genuinely apologetic for her mistake. This is a sign of a lady who has taken her company's interest to heart. Thank you Adele for going the extra way.
Helpful (0)
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Sid A
1 reviews | Active since Jan 2020
14 Mar 2025, 13:42
Right air adds the personal touch via Adele
A few days ago I received a quote from Adele for a unit with installation which she erroneously send me, forgetting to add VAT to the amount. After a small quarrel she then went out of her way to offer me a competitive price, less than the standard quote and was genuinely apologetic for her mistake. This is a sign of a lady who has taken her company's interest to heart. Thank you Adele for going the extra way.
0
Replies (0)SA
Sid A
1 reviews | Active since Jan 2020
5 Mar 2025, 12:42
Bad service and quote from dishonest sales lady Adele
Ask for a quote for an air con install. Was quoted a price but was told afterwards that it was a mistake by the saleslady Adele, who was rude and did not apologise for the mistake and slammed the phone in my ear. Stop taking your clients for a joke.
Helpful (0)
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Sid A
1 reviews | Active since Jan 2020
5 Mar 2025, 12:42
Bad service and quote from dishonest sales lady Adele
Ask for a quote for an air con install. Was quoted a price but was told afterwards that it was a mistake by the saleslady Adele, who was rude and did not apologise for the mistake and slammed the phone in my ear. Stop taking your clients for a joke.
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Replies (0)RB
Retha B
1 reviews | Active since Jan 2020
30 Jan 2025, 10:11
Great service!
We are really impressed with this company. Roché went the extra two miles to help us. What a lovely, helpful and patient lady. We were so satisfied with the friendliness, professionalism and workmanship of Mathew and Valentine, that we immediately booked a service for our second aircon. Today Gawie and Kamo came. Once again, the same friendliness, professionalism and workmanship. Well done to this company. They are really an exception to the rule these days.
Helpful (0)
|Replies (0)RB
Retha B
1 reviews | Active since Jan 2020
30 Jan 2025, 10:11
Great service!
We are really impressed with this company. Roché went the extra two miles to help us. What a lovely, helpful and patient lady. We were so satisfied with the friendliness, professionalism and workmanship of Mathew and Valentine, that we immediately booked a service for our second aircon. Today Gawie and Kamo came. Once again, the same friendliness, professionalism and workmanship. Well done to this company. They are really an exception to the rule these days.
0
Replies (0)