Annemerie H

Brand New Machine broke on the first day - Service

We bought a brand new Concrete mixer from Mark Noble and Ashley on the 1st of August 2015. On the 3rd we started the machine and it could not lift to capacity and it started leaking oil. We are not on 90 days yet and the machine has been repaired 11 times already, and we had to pay in excess of R 10 000 for repairs. We also have to take the machine to their yard for repairs, under warranty, as they are not prepared to fetch the machine.<br> They have replaced the clutch, gearbox, engine, lifting handle and many more. These machines are not trustworthy.<br> The first week they had to disassemble and re-assemble the cables which lifts the bucket as it arrived in SA \assembled the wrong way"<br> I have never bought such bad quality with absolute no service from anywhere else. <br> Would never in my life buy anything from R21 Trucks again"""