SV
Steven H
Active since Dec 2011
5
Reviews
0
Industries
Reviews
5 reviews17 months ago
Only Sales - No Support
Could a human consultant PLEASE call me back? Vodacom has disconnected my e-SIM again, and it’s impossible to get in touch with someone who can assist. I have been trying for weeks. The only Vodacom employees contacting me are trying to sell products, but when it comes to service, there’s no support. I urgently need someone to assist me—please address this matter.
224 replies
30 months ago
Exceptional Residential Construction and Renovation by WS Contractors
I recently had the pleasure of working with WS Contractors, led by the capable and dedicated Shaun Mocke, on a residential construction and renovation project in Durbanville. As a client, my experience with this building development company, spearheaded by Shaun Mocke, was truly remarkable in several key areas. **Timeliness (5/5):** Shaun Mocke and his team at WS Contractors deserve high praise for their impeccable time management. The project was completed precisely on schedule, with Shaun and his team arriving consistently each morning. This reliability made the entire process efficient and stress-free. **Quality of Work (5/5):** The quality of the construction and renovation work, overseen by Shaun Mocke, was exceptional. WS Contractors consistently delivered the highest standard of craftsmanship, leaving no room for disappointment. **Design and Aesthetics (5/5):** Under Shaun Mocke's leadership, the company's commitment to design excellence was evident throughout the project. His ability to blend aesthetics with functionality and provide practical solutions to design complications is commendable. **Communication (5/5):** Communication with Shaun Mocke and the WS Contractors team was top-notch. Their swift responses to messages and phone calls, especially on WhatsApp, facilitated smooth and efficient collaboration. **Budget Adherence (5/5):** Under the guidance of Shaun Mocke, WS Contractors' transparent budget management was impressive. The project's cost remained as expected, with no unexpected overruns. Any enhancements were thoroughly communicated by Shaun to ensure alignment with the budget. **Customer Service (5/5):** Shaun Mocke's commitment to customer service was evident in every interaction. His professionalism and dedication to client satisfaction were highly commendable. **Sustainable Practices (5/5):** WS Contractors, under Shaun Mocke's leadership, displayed a strong commitment to sustainable practices, an essential aspect of responsible construction in today's world. **Safety Measures (5/5):** Safety measures met or exceeded industry standards under Shaun Mocke's oversight, ensuring the well-being of both the workers and the community. **Community Impact (5/5):** WS Contractors, led by Shaun Mocke, respected and adhered to community rules and regulations, minimizing any negative impact on the local neighborhood. **Versatility (5/5):** What truly sets WS Contractors and Shaun Mocke apart is their ability to handle a wide variety of challenges and requests. They demonstrated a deep knowledge of their field and were ready to tackle any obstacle thrown their way. **Recommendation (5/5):** Without a doubt, I wholeheartedly recommend WS Contractors, under the exceptional leadership of Shaun Mocke. Their commitment to excellence, adherence to schedules and budgets, and superior customer service make them an outstanding choice for any construction and renovation project. In summary, Shaun Mocke's leadership and WS Contractors, led by him, exceeded all expectations, earning a well-deserved 5-star rating. Their professionalism, expertise, and unwavering commitment to client satisfaction, under Shaun's guidance, make them a top-tier building development company. If you're seeking a reliable partner for your construction or renovation needs, WS Contractors under the leadership of Shaun Mocke is the ideal choice.
0 replies
41 months ago
OneNumber and e-sim activation - Why does Vodacom only help after you post to HELLOPETER?
OneNumber and e-sim activation. I have been struggling with Vodacom to activate my e-sim service for a week with no luck. I have tried the helpline and was sent in-store, and in-store escalated again with no activity from Vodacom, and no one seems to be able to assist, even though this is a service I am currently paying for.
456 replies
54 months ago
Vodacom PLEASE CALL ME, cant make call on new contract!
I have been a customer for over a decade, for some reason my new contract after an upgrade has been set to top up and no Vodacom store can help me to rectify the matter. Now I can not make calls, not even to a Vodacom Store. Online Self-help does not aid in any way. When I try to buy a voice bundle the system tells me I need the airtime, when I try to buy airtime there is a system error. I have been unable to use my contract due to this issue. I need this rectified ASAP, I am working remotely and I need my line to be open TODAY. Please get a human to contact me ASAP.
106 replies
68 months ago
Enough telemarketing calls from Vodacom!!!
I have been receiving telemarketing calls from Vodacom every single day, please make it stop!
159 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)