Active since Dec 2011
Shop 15, Glenore Centre, 1 Aubrey Dr, Glen Ashley, Durban i arrived at 1.10pm on a Sunday 25 April 2020. Waiting over and hour for my meal. Terrible waiter service. Was served the most bland meals ever. Although 2 of our meals included Fish and chips no table Salt or Sauces where provided. During covid times most of the Kitchen staff wore masks below chin (and speaking loudly) during my entire time there (Photo taken). When asked for menu no drinks or ****tail menu provided. i physically had to go take one from a free table. I have been to this exact place pre-covid and was very satisfied with service and meals, however now i would never recommend this place to anyone. Food at a drive by outlet would have been better than the meals served here.
I was served at Pavillion branch by an attentend whom put down a dustpan and broom and took my order and then proceeded to make the order without washing her hands. Absolutely disgusting. I even sent a message on their website. No response
Terrible accounts and Pavillion branch admin. Sales offered me two months free and still debited my account. Technically they stole as I didn't give permission to debit on those months. I asked for refund and two months gone nothing. Spoke to call center, their sales team and Admin staff. They have a very bad after service. On Principal I am going to take legal action. People be careful with this branch. Rather go to more reputable gyms