Jacques C

Day Light Robbery by a Fraud

These guys are sharks! I have supported this business many times by buying parts and equipment from them. I experienced some issues starting my Ryobi Brush Cutter after about two years of hassle free operation. It seemed like the rope on the starting pulley randomly got stuck. The brush cutter needed a service anyway so I took it to Lawnmower Mecca Bellville. The quote I got back was in excess of R2200 after paying a quotation fee of R200. I instructed Lawnmower Mecca Bellville to not repair it and that I would collect it the next Saturday. Upon arrival the owner immediately said the brush cutter was basically seized and required numerous new parts and that he would not spend that kind of money on the repairs. Furthermore he wanted to sell me a second hand one immediately. I spelt a RAT. I declined and took the brush cutter home. After inspection I found it to be in a bad state of assembly with various parts loosely assembled but the starting rope was working fine. Upon further investigation I found that they had purposefully sabotaged the brush cutter. The spark plug clearance had been hit flat with a hammer and the fuel pipes were leaking profusely. I decided to take it to Ryobi in Montaque Gardens. They inspected it, serviced it and installed a new brush cutter spark plug and gave me new cutting cord and it cost R185.82. How does an R185.82 service and repair end up costing more than R2200 at Lawnmower Mecca Bellville? They have lost a loyal customer for ever! PS: I would not even have given them 1 star rating here but the system did not allow me to continue otherwise.