Active since Jan 2012
Please do not buy this product if you are looking for a good product and service. They do not honour their warranties and are full of excuses when anything goes wrong about the battery. I have a 105Ah battery that hardly ever worked hard. Upon charging in my caravan (B'rakhah Ingonyama standard charger), whilst not even charging - for some reason the battery lost all of the battery acid and therefore couldn't charge anymore. I sent it for analysis and engaged with them several times. BUT they were adamant it was overcharged. This is not a good product. Rather go for another brand.
If Hello Peter offered a 0 stars review, they would definitely get that. I won't recommend these people at all, I'm still in doubt as to whether I'll be getting what I ordered from them. Irrespective of that outcome - I won't be ordering from them again. STAY FAR AWAY! They've now decided to take away their online chat facility after I've asked them for feedback several times.
I recently ordered a Telkom Uncapped LTE SIM and Router, after the initial botched delivery due to the instructions not being given as I had requested, the SIM is still not active after numerous Support calls logged, phone calls and e-mails. One of the activation agents actually put the phone down as I was still talking. This is truly unacceptable, especially as I was only saying that the customer service is appalling. If this isn't resolved by the end of today (10/10/2019) - then all ties with them will most definitely be cut. I would have been 10 X less irritated if they at least communicated as to what the status is of the issue. I understand it's most likely with Telkom, but it seems they are shying away from responsibility as they sold me the package.