Active since Jan 2012
There is nothing more frustrating then to visit a resturant on an auspicious occasion and receive unpleasant service from the waiter. We were completely dissatisfied with our drinks. The Mojito was served at a level just above half a glass as though someone had drank half and left the balance. Our Long Islands were completely watered down as though there was a shortage of alcohol or excessive ice was being added in place of alcohol. We queried the issue and was rudely advised by Nkosi the waiter that, the instructions come from head office on how to mix drinks. There is nothing he can do to change that. I requested another Long Island without so much of ice and was completely ignored. I have to admit that the food was excellent. The highlight of the evening was when Nkosi asked if he could pack up the food while we were still eating and I rep****, "can you not see we are still eating".After a minute, he came back with polystyrene containers and started to pack everything ignoring that I was still in the middle of my meal. Is this the manner this Nkosi treats Mozambik customers an hour before closing? I have eaten at several Mozambik outlets including the very same Randburg outlet. This will be the first time I have ever received such disgusting service. Our once joyous celebration after this incident has left us in unease and speechless.
I purchased a King size bed from the Randburg branch. Apon delivery and their driver leaving, i noticed a disgusting odor coming from the bed. The branch was immediately contacted to collect the bed and give me a refund. It surprisingly took them two days to collect while I was inconvenienced to close off the room from the rest of the house on account of the rotting odor coming from the bed. I was promised a refund within 7 days. To my disgust, it's been two weeks and I have not received any refund. From the unprofessional manner and lack of communication and excuses, it seems as though this company has financial issues and is unable to refund me. Please be very careful of this company.
After three and a half frustrating years of waiting. I have still not received a payment refund for my insurance access. I have been dealing with Kagiso from Alexander Forbes who apparently was representing BMW and boy as ride as they come. I have been leaving messages, calling, e mailing and had no success from this person to date. She blatantly refused to return my calls or reply to e mails. This was a knock for knock situation where I was stationary and a vehicle collided into the rear of my BMW. All information was given and I cant understand why after three years I have not received a payment refund. EXCUSES !!! EXCUSES !!! EXCUSES !! is all I received from Kagiso.<br> <br> THIS IS NOW VERY FRUSTARTING DEALING WITH A BRAND LIKE BMW AND STILL BEING GIVEN THE RUN AROUND. <br> ALL I WANT IS MY ACCESS REFUND !!! ITS MONEY DUE TO ME !! PLEASE !!!<br>
Further to my salary being wiped out off my cheque account by FNB, I went into the branch to close my account. I was told that I must now pay an additional amount to have this account closed. My question <br> to FNB, Where the hell is this additional amount going to come from when you people have breached our agreement to wiped out my account to settle my credit card.<br> This account can now stay open far as I care. I do not have any more money to waste.<br> <br>
Further to a payment agreement which had been met and honoured, FNB legal wiped out my salary from my cheque account to settle the debt on my credit card..<br> <br> FNB customers be warned, despite proper agreements are being put in place they will take your money and dishonour that agreement.<br> <br>
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