Active since Mar 2012
I paid for 2 package deals via the website on 13 January. Since then i have not received the deals, calls go unanswered or the lines are dead. Whatsapp and facebook messenger messages have been sent, i have emailed numerous times. This salon is a joke and they are *****ing money as youdont receive what you paid for and cant even make a booking. My next step will be to go to the salon itself and the owner better hope that she is there and pays my money back or i will be contacting my attorneys.
We have been enquiring about our holding deposit since 2023. It was supposed to be paid back after 6 months and since then we have been trying to get our payment back. It is absolutely ridiculous that the accounts department is so ***********. When we send a mail they always say we will ask the accounts department to get back to you but they NEVER do. I mean a simple line of communication would be appreciated and then ofcourse to resolve the matter at hand. I will never recommend Buzybuy to anyone ever again.
I have been waiting for my maternaty uif to pay out now for the past 3 months. now only they tell me after all my numerous emails that they thought they we corresponding with another lady with the same name as mine and that they havent even sent in any of my documents to the dept of labour. I am fuming!!! They havent even apologised and now tell me i have to bring all my original documents and then only they can take it through to the DoL and that it will then take another 6 -8 weeks for claims to be approved. I mean if they didnt hear from me (which they thought cause they though i was someone else) why not do a followup? I was dealing with everyone in that office im sure cause everything was confusing. And also couldnt you see we had 2 different email addresses?? i mean really now. I am fuming and will definitely not recommend them to anyone!! What a waste of money!! i couldve done this all by myself such a long time ago already. You are putting me more in debt as you didnt do your job correctly. Hopefully this teaches you to check everything and not just assume. Also they were apparently waiting for a affidavid which isnt even needed now!!! I mean really what the hell!!!
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