LD
Leon W
Active since Apr 2012
7
Reviews
0
Industries
Reviews
7 reviews12 months ago
Called the Silverlake branch about a vehicle I'm interested in
Called the Silverlake branch about a vehicle I'm interested in. Johan Roos helped me with everything I wanted to know quickly and efficiently.
1 reply
14 months ago
Visited the Brackenfell branch to see two vehicles, one which we are seriously considering and one which we wanted to compare against
Visited the Brackenfell branch to see two vehicles, one which we are seriously considering and one which we wanted to compare against. Jonte Cook showed us both very professionally, and even went the extra mile in parking them next to each other on a very busy lot so we could compare the boot sizes.
1 reply
64 months ago
Great service
Friendly and competent service. They made me a pair of shoes that fit correctly on my wide feet, and at a very reasonable price!
0 replies
65 months ago
Afrihost LTE no service
Signed up for LTE with these guys for my parents. The router and SIM arrived, but the SIM doesn't work. If you call them, the agents are very friendly, but the issue just gets 'escalated' by one team to the next with no actual progress. Also, no-one seems to act on this 'escalation' until the next time you call. I've spent days on the phone and on Whatsapp, with no resultion in sight. The one thing they do seem clued up on is their cancellation terms. If you decide you've had enough and want to return their router and cancel, you get hit with exorbitant cancellation fees. The fact that they never provided the service you signed up for doesn't change this.
0 replies
82 months ago
Computicket should not sell tickets to high demand events - their infrastructure is not up to it
Tried to get tickets for the Federer/Nadal match. Logged into the site as soon as it would let me. Got stuck in the waiting room. When I got the chance to purchace tickets the controls didn't work - I was stuck with a message saying I was trying to order too many tickets, even though I was ordering less than the 6 allowed. I tried different tiered tickets - same response. After lots of frustration it became clear something was going wrong on the site, and it just wasn't possible to buy. Could see the available tickets getting fewer and fewer as I was desparately trying to get the site to respond. Worst experience ever.
0 replies
94 months ago
Old Mutual Superfund extremely poor
I was forced into having a pension investment through the Old Mutual Superfund by the policies of a previous employer. Once I left, I tried to get my money transferred to Coronation. I'ts been three and a half months, and the transfer is still not done. Besides actually transferring the money, in my opinion Old Mutual should be: - Treating this with urgency, as it's been incredibly long - Keeping me abreast of the process - Keeping me abreast of progress Old Mutual has done none of these things. In stead, I have to phone/e-mail them continuously to keep things moving, and when I they're not unavailable, all I get is excuses. Don't invest with Old Mutual if you've got other options. Unless of course you enjoy being treated as a very small client of a big company, who truly couldn't care less about customer service.
4 replies
96 months ago
Nedbank: Inefficient, time wasting, don't care.
I bought a house. The offer needed to be cash to make the deal possible. I got the money together in my Nedbank account. When I needed to do the payment, I went down to my nearest Nedbank branch to do the transfer, armed to the teeth with FICA documentation, IDs and what not. Surely nothing could go wrong. Boy, was I mistaken. After fighting through traffic and (finally) squeezing into a' parking space' I made it to where the Nedbank website promised the branch was. IT WASN'T THERE! Now I trust these people to look after my hard-earned money, so them losing an entire branch WITHOUT NOTICING came as a bit of a shock. Never the less, back into the traffic I went. After more traffic and parking, I made it to branch no 2. Would I now be able to move my money? APPARENTLY NOT. Granted, the queue was short, but perhaps this is because once you get to the front, the clerk can't actually help you with anything. Can she do the transfer? No. Can she give me the money? Not without incurring huge costs. Can she raise my internet transfer limits so I can do the transfer? Nope - although I can APPLY for a higher transfer limit, which the Nedbank gods could approve in a day's time. But it's MY MONEY, and this isn't a 24h call account? "Sorry sir, that's how it works". Well, FANK you very much. I do the application. They'll call me when I can do the transfer. Day 2. I am starting to loose all hope of doing this transfer. Ever seeing my money again seems like a conceited daydream. I've just received a mail asking me to sign more documentation. I WAS IN THE BANK YESTERDAY! I don't have a printer. I don't have a scanner. The bank closes early on a Saturday. I ask the clerk mailing me to call me so I can be sure we've got everything this time. I finally manage to sc**** together and sign the additional documentation required, the bank processes it and I do the transfer. It took two days, two visits to the branch, an e-mail exchange and small forest's worth of signed documents. For a transfer. Out of an ordinary account. I'm still waiting for the clerk to call me. Why do we accept service like this? Why do we deal with people who don't care about wasting your time when they close a branch? Who don't care about your time or sanity when they can't even process something as simple as a transfer without following the most convoluted process known to man? Who don't even care enough to give you a call when you ask them to? See if I stick with you fellas. I wouldn't bet on it.
4 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (57.142857142857146%)