SH
Samantha Hope-Myburgh
Active since May 2012
3
Reviews
0
Industries
Reviews
3 reviews117 months ago
Quick to Take Money, Slow to update Records
<p>In January 2014, my dearest husband was phoned and offered a Cell C contract. He decided to accept it (much against his wifes counsel, lol). It took them over a month to deliver the phone, which was done on 03 February 2014.</p> <p>When the phone finally arrived with its sim etc, he put it on charge. On 07 February 2014, he put the sim into the phone and phoned the call centre to say please cancel the contract and fetch the phone as he no longer wanted the contract. The courier service came the next morning and picked up the phone. He was told by the legal department (who had to give permission that the contract could be cancelled) to throw the sim away as it could not be reused. </p> <p>At the end of February 2014, Cell C did a debit order deduction which my husband then went into the bank to return. The following month Cell C again did a debit order deduction, which my husband again had returned. He then tried to contact them, but because he phoned from a telkom line, 45 minutes later, he still had not been able to talk to anyone to resolve the issue.</p> <p>The following month, yet again, the Cell C debit order went off and he once again went and had it returned. He was contacted by Legal and when he explained the situation they said they would look into it and get it resolved. </p> <p>In August 2015, it was discovered that there was a defualt on his name at ITC. For Cell C!!!!!! He then went into the call centre at Bayside and they spoke to legal and said it was sorted. Whomever was supposed to cancel the contract had not done so, and they would inform ITC and send him an email confirming that it was resolved. </p> <p>In August 2016 a credit check was done and Cell C were still listed as a default. He went back into the call centre at Bayside, and now no one seems to know anything. They will look into the matter and see what they can find out.</p> <p>He can't get his credit rating up as he cannot get the Cell C thing off his name, and 2 years later, no one seems to know what the heck is going on. </p> <p>Account number - ********** 03</p> <p>Reference for latest enquiry - ********** ********** 28</p>
106 replies
136 months ago
Paid Deposit for an Engine which never arrived
Paid R8250 on 20 November 2015 as a deposit for an engine that was to be delivered within 7 working days. After numerous emails and back and forth phonecalls, where Tom promised we would be refunded, to date have not received our money back or the engine.<br> There was always an excuse as to the refund sitting with the accountant, or senior management (which does not exist).<br> TEL : 012 770 3104 / 012 751 6307<br> CELL: 079 2405820 / 083 485 4506 <br> 483 MORELETA STREET , <br> DYKOR STREET .<br> 0184 SILVERTON PRETORIA<br> Reg. No: 2012/049963/07 <br> Vat No: 9518/884/16/9
0 replies
136 months ago
Paid Deposit for an Engine which never arrived
Paid R8500 on 20 November 2015 as a deposit for an engine that was to be delivered within 7 working days. After numerous emails and back and forth phonecalls, where Tom promised we would be refunded, to date have not received our money back or the engine.<br> There was always an excuse as to the refund sitting with the accountant, or senior management (which does not exist).<br> TEL : 012 770 3104 / 012 751 6307<br> CELL: 079 2405820 / 083 485 4506 <br> 483 MORELETA STREET , <br> DYKOR STREET .<br> 0184 SILVERTON PRETORIA<br> Reg. No: 2012/049963/07 <br> Vat No: 9518/884/16/9<br> Email: [Email Removed]<br> [Email Removed]
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (66.66666666666667%)
1 Star
1 (33.333333333333336%)