MM
Mazandi M
Active since May 2012
32
Reviews
0
Industries
Reviews
32 reviews2 months ago
Worst service from Home Disconnect
I pay my premium every month on the 12th and make sure I have proof of payment sent to them monthly. Every month they just cut my WiFi. R880.00 was paid to Home-Connect from Money Account SWIPE **1301 at 22:08 on 12/02/2026.
0 replies
3 months ago
Home Disconnect with horrific chaotic accounting system. Beware
The worst company to do business with the extremely chaotic and poor accounting system. Every month they disconnect my services after I pay the premium. Every .month. I have to write review to Hellopeter, they realise their mistake and reconnect my services. I have already made payment of R890 before the 15th of January as previously arranged with them. After paying they send me a message this morning informing me that they will disconnect my services for outstanding R82. I responded to the email asked where the R82 they are disconnecting my services comes from. The statement that they sent me indicates that after I have made monthly payment they still try to debit my account, when it is not paid they expect me to pay R10. Clear indication that if there were funds in that account they would debit my account twice. I regret I ever took service with them. If I move to another service provider now after I have paid for the service they will refuse to refund me my money
56 replies
4 months ago
Untrust worthy Home Disconnect with chaotic billing service
Just after the call from the Home connect agent, who acknowledged they made an error and will not be disconnecting my WiFi, my WiFi is now off. Disconnected by the same Home Connect who earlier threatened to disconnect then later acknowledged it was an error on their side.
0 replies
4 months ago
Home continuos disconnect chaos at accounts department
I paid my R880 monthly premium on the 16th December 2025. Now they claim I have to pay additional R962, I never received any email indicating any increase to my monthly premium from R880 to R880+R962 nor did I get any communication of increase from R880 to R962. They are now threatening to disconnect my service AGAIN. They. Are basically denying the payment of R880 on the 16 December 2025.
106 replies
11 months ago
Home- zeroconnect
Since I joined Home Connect I never had network the whole month dispite the fact that you expected to pay as if you had service the whole month. Every month the network is off for 3 to 4 days. You miss one day of payment they switch you off immediately. I paid for full month last month but network was off more than 5 days in that month. I have paid for this month and network is off as we speak. Such a hassle if you dependent on network for your business. It does not help even if you send your proof of payment to all the emails,, same happens.
174 replies
16 months ago
Worst company to deal with in the country
MultiChoice had promised to investigate the error they continuously make on my supposed to be R129 package and ZeroChoice been billing me R566 for months now. I had my service disconnected the whole of December after they failed to provide reasons why I have been billed that much. The latest bill I received is still R566 when I check breakdown billing it shows less than R300. DSTV ZeroChoice has no explanation other than they are investigating. It has been more than a year investigation guess they are looking for pieces of paper in trash cans during digital age.
56 replies
16 months ago
DSTV billing for false phony services.
I have been trying to resolve billing issue with MultiChoice to no avail. I had premium package due to inconsistent poor billing I downgraded my package to a R129 package. Since inception I never paid R129 my bill for 1 TV and decoder now was in the R550 range. When I request breakdown of billing it would be less than R300 including additional stuff I did not know what they were. I decided to cut my service with them for the whole of December. Today I receive a bill for R554. My DSTV is off but they continuosly increase the bill. I contacted MultiChoice with no luck. Just to get understanding what I am billed for.
56 replies
16 months ago
Old Mutual Complaints Division Resolved Problem
Thanx to the Old Mutual Complaints Division for their assistance in ensuring that the SARAF matter was resolved.
56 replies
16 months ago
Perpetually challenges with home disconnect
Almost every month after paying for the internet service they are sure to disconnect me. My service is off again. This is in addition to the numerous occassions the internet is down or snail slow per month. Interesting they expect full payment at the end of the month. More of home disconnect than home connect.
168 replies
16 months ago
Retirement Annuity that vanished from Old Mutual
I had a Retirement Policy with Old Mutual SARAF. I have been trying to enquire about the policy since I have retired now, and no one seems to know anything about it. I have sent them copies of the statements from Old Mutual SARAF and instead they keep referring me to the education policy I took for my grandchild. The policy just disappeared from their books. Policy number 010208369:South African Retirement Annuity Fund Fund Approval Number: 12/8/3904/1
56 replies
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4 Star
1 (3.125%)
3 Star
0 (0%)
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1 Star
28 (87.5%)