RB
Roelien B
Active since May 2012
2
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0
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Reviews
2 reviews16 months ago
Vredebest Packaging Rude staff and MANAGER
Seems like it is not even worth it to write on Hello Peter as they already have bad reviews and nothing gets resolved! Very unprofessional service from Vredebest Packaging department! From the lady answering the phone giving sarcastic comments while transferring you to the manager and a manager that throws the phone down in your ear! I highly recommend that you get customer service 101 for your staff but please start by you as management! Telling your clients its actually your lunch time and cant help.. Guess you really don't mind about the business or even customers. Will definitely spread the word on your service!!
0 replies
54 months ago
Worst service from app to operator
Unfortunately there is isnt 0 stars to choose. Because thats what I will give them. Ive been waiting for more than a week for my parcel. It shows on the tracking app on its way still.... Today 05/11 a lady phoned to confirm delivery address. After spelling it twice to her and she still cant spell it right and doesn't know her alphabet she dropped the call. Just now to find at 14:00 on the app that the shipment is returned to sender... No one even tried to contact again. And its not like they dont know the area or adress they deliver here regularly. I've phoned the call centre where by the operator says the parcel is out for delivery. But the app is update now showing returned to sender. So what to do now.... Can't they just confirm with the driver if the parcel is out for delivery or what... One needs their parcels.
0 replies
Review Distribution
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2 Star
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1 Star
2 (100%)