AR
Alexis R
Active since Jun 2012
6
Reviews
0
Industries
Reviews
6 reviews47 months ago
Excellent Service, installation, everything! :)
This company is excellent! From the initial quoting and consultation, up to the installation and after service. Also appreciated their compliance to regulations with regards to solar etc, and it's all included as part of the service delivery. All and All - absolutely amazing! 🤩
0 replies
80 months ago
Owing money on account I don't have
Good day For the last month or so I have been receiving calls from a JHB number and SMS's which claims I owe on an HOMECHOICE account of which I never have. In fact, I've never had a HOMECHOICE account in my life. Please remove my number from this claim and also from you database, I have asked the people phoning to also remove me from the database to no avail.
105 replies
81 months ago
In Debt but no account
I have been receiving calls and sms’s for unpaid accounts yet I have never had an account with Homechoice in my life. Here is one of the texts: Despite attempts MBDLC couldn't discuss ur bought HOMECHOICE acc with u. Call in 48 hours or legal action to follow. Tel:(011)560-4688. Ref:0278000506714794 Please correct this and remove me from your database immediately.
210 replies
125 months ago
Paying for what?
Good day<br> <br> Our calls have been closed en reopened time and again the last few weeks..there's a faulty cable that Telkom needs to repair. All that needs to be done is to gain access to a house behind us and fix the cable - no need to be sending a Technician out each time to us - there's nothing wrong on our side. Our phone line and adsl has once again been off for the last week. And there hasn't even been a drop of rain. Not to mention that when it actually worked before, it's intermittent. It cost us yet another router - that broke, because of this. Why am I paying every month for a product/service I can't use? The last complaint I made I wasn't even able to get a hold of the Telkom representative with Ref: SM175019.
75 replies
126 months ago
Faulty cable when it Rains
Since earlier in 2015 we have had intermittend internet connection when the weather even shows the slightest bit of rain. We have been logging calls time and again-but as soon as the weather clears up telkom says our line is fine and closes the call. Although the people respond quite quick-they cant seem to find the problem with the cable or whatever? Which is unacceptable.
75 replies
133 months ago
Low Bandwith Intermittend Connection - ADSL line
On the 27th of April 2015 I logged a fault with Telkom online regarding an intermittent connection to the internet, and my land-line is also completely off. Whilst submitting it the system had a notification stating that our area has had a general issue since the 23rd of April 2015, but I still continued with logging the call. We received 2 notifications via SMS from Telkom, 1 on the 27th when i logged the call, and 1 on the 28th. I have since contacted their call center on the 29th and 30th of April, but I'm not really getting feedback to when this will be resolved - or actually any other communication or response from them about the issues. I cannot understand why I still get charged for a line that is basically useless? Firstly I feel that all the Telkom clients in the affected area need to then get reimbursed by Telkom for not being able to fix their stuff? As many of us are losing valuable Business Hours with our lines and ADSL being off. :( I also understand that there have have been quite a few public holidays recently, but since the general fault has been logged since the 23rd of April 2015 - i feel that this is more than enough time to get this fixed. :(
76 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (50%)
1 Star
2 (33.333333333333336%)