Active since Jul 2012
Excellent communication and very professional driver who called prior delivery to co firm the address as well. Thank you
Thank you for the excellent service. I purchased a Peachz 100W GAN charger from Takealot and opened the box of 4 items I had purchased. When I got to the Charger, the box felt light and had no seal on the packaging, upon opening it I found no item inside - empty box, filed a return and within a week the item was replaced at no cost to m. Not sure how this happened, but very impressed at the way this company handled it so effectively - Thank You Takelot
Very Poor service from Makro with my recent order which is basically a problem caused by the Makro online delivery service which relies on their contractor Wumdrop. After 5 days of poor communication and non-delivery and then finally a decision by Makro to cancel my order, all that Makro's Customer Care centre can do is apologies for the whole debacle instead of investigating why and how this happened: Their reply: "Thank you for your detailed email and for bringing this matter to our attention. We sincerely apologize for the confusion and frustration caused by the conflicting communication regarding your delivery the address discrepancy, and the unexpected refund notification. We understand how disappointing this experience has been, especially as a long-standing Makro customer. Please note that your order has been cancelled and the refund has already been processed. Kindly allow the standard processing time for the funds to reflect in your account. We truly regret the inconvenience caused and appreciate you taking the time to share your experience with us, as this helps highlight areas where improvement is needed." The order reference no is #2MSAL
What an amazing experience when purchasing from Jus Electric: . Very well priced, very fast service and then an amazing Product Dreame L10 Prime robovac. Thanks to everyone concerned and highly recommended this company
Be aware when using I store Trade In Traded in my old phone for a new iPhone 16 Pro max on 18 December 2024: ref: CGL0058819 After being messed around by their Courier company - RAM who lost my Phone for a while, I was finally told on 28 December 2024 that my phone had been valued (basically half of what they originally offered) and I would soon receive a credit. Contacted all their possible help lines - phone, Email and What's App they all promised me my credit would ne escalated. Today, 8 January 2025 - 29 days later I still have not received my credit. Will continue to try and contact the Istore to resolve this problem and will then proceed to go Legal if no response - BE VERY AWARE of using this ISTORE Trade In
Placed order No MAK7888420 with Makro on 16 October 2024 and was advised that there is a delay. Finally advised on 21 Oct that order was ready for collection. I advised Makro that I had a problem collecting the order and they advised they would arrange delivery. Nothing further advised until 30 October 2024 when I received an SMS advising that my order had been collected. I enquired via their What's App , telephonic help line and via Email requesting proof of collection and a copy of the delivery note to see who collected my order - to no avail. So basically, someone at Makro has ****** my order and I cannot find out from Makro how this happened - as they keep telling me they are going to investigate. This order was provided by their Riversands Branch
as an existing fibre customer, I tried to order a sim card as backup. went online and ordered and paid for the card plus courier fee on 22 August 2024, to date I am unable to get any feedback on when my order is coming and all their communication channels are down as they do not answer the phone nor reply on their WhatsApp no, anyone have any idea how to resolve this problem
Having shopped with Geewiz for some time with excellent service I recently had the unfortunate experience of not recently my full order. I notified them via their online system and within minutes received a confirmation that they were investigating. about an hour later I received a message confirming that my replacement was on its way. I received it shortly after. This is truly amazing service from Geewiz and the feedback and action was above excellent. Thank you to everyone at Geewiz for the years of amazing, competitively priced and easy ordering
Placed an order with this company on 6 September 2023. My order was confirmed in stock and payment was made. Part of the order was delivered a month later, but the balance is still outstanding. Having contacted the company on numerous occasions, via telephone and email, they keep promising me that my order will soon be shipped. Unfortunately, to date I have still not received the order
Placed order on 2 Dec 22, O/N 10317 and unable to find out when it will be available. No reply to e mails. spoke on the phone to various people who keep promising me they will call back with information, To date nothing heard back - very poor service and would not recommend.
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