Active since Jul 2012
I have one suggestion regarding Nissan Worcester. STAY AWAY. I took my bakkie in for clutch repairs only to get it back not once but twice in just as bad condition as when it went in . The service manager instead of trying to be helpful and find a solution went out of his way to deny that there was a problem. I contacted the Franchise manager and his attitude was equally unhelpful. When i told the franchise manager that i was going to write a review on HelloPeter his response was ...... " do what you like " .
Discovery Vitality has illegally been debiting my bank account for 2 years after cancellation of Vitality. Discovery Vitality has been crooking me and no doubt thousands of other members. PLEASE PLEASE Stay away from Discovery people.....the only reason why i stay with them is because i am locked in through my company. PLEASE BEWARE OF DISCOVERY VITALITY CROOKERY.
Discovery Vitality been debiting my bank account for 2 years after i cancelled with them . Please discovery members check your bank account for " Disc Prem " debits if you have cancelled your vitality. These people are crooks. Who is going to pay me back for the 2 years of debits that Discovery has illegally been doing on my bank account ? They probably get away with doing these illegal debits to thousands upon thousands of Discovery members. I truly hope someday someone with good lawyers sues them for this . It is downright crookery.
Discovery Vitality contacted me just over two years ago to ask if i wanted to join Vitality as they had a promotion running. I agreed but because i never used it , i decided to cancel Vitality after 3 months. I contacted Discovery to cancel and was assured that my vitality membership was cancelled. Yet every month for the next two years there has been a mysterious " Disc Prem" debited from my account to the value of R350 per month....for two years....without me being aware of it as i had been assured by Discovery that my vitality was cancelled. Eventually in November last year i went to my bank and asked them to put a stop to the " Disc Prem " debits every month , yet today on 4th January i check my bank statement and see yet another " Disc Prem " deduction, this time not for R350 but for R1226. I am beyond furious with these Discovery Health crooks . What else do you call a company that continues to debit your bank account for two years after you have cancelled your vitality membership . No doubt, i will get a discovery rep contacting me again after writing this , apologising and promising that the debit will be stopped but WHO IS GOING TO PAY ME BACK FOR TWO YEARS OF VITALITY DEBITS AFTER I CANCELLED ? Please people .....STAY AWAY FROM DISCOVERY .
Discovery Healths 0860 998877 number goes dead every time i try to call in for service How can you run a medical aid where your clients cannot even get through to you
Discovery Bank completely failing to close my credit card account even after 2 months
During the middle of lockdown phase 4 , Discovery Bank transfered my credit card from being admininstered by FNB to being administered by discoveries new bank. This was done without any notification informing me of this at all. I have tried contacting discovery bank on 7 different occasions to try to close this credit card account . Every time i phone they tell me they have to send me an sms security code to verify that it is me and every time i tell them that i will not receive it because they have my old cell phone number, not my new one. As a result , after 3 weeks of trying to close my credit card account with discovery bank , i have still been unsuccessful. Every time i provide them with my new cell phone number but they never ever update it on their system. As a result it is proving impossible to close my bank account with discovery . I am so frustrated with Discovery at this point .
I have 3 chronic conditions : An autoimmune illness called Borreliosis from a tickbite, Chronic Tinnitus and Hyperthyroidism. Discovery Health advertises one of its benefits as " Home Based Care " I went to to the Discovery offices and enquired about this benefit. I was informed that to qualify i would need to motivate and would need to make use of a registered nursing practice . I went through a rigorous 3 month process of getting letters from doctors, pyschiatrists ...etc and finally got the head of the registered nursing agency i had been in touch with to send Discovery a letter motivating for home based care for myself. After a few months of effort in this regard, the response from discovery was a pathetic " home based care is only for bedridden patients and is only provided by using a specific discovery nursing service." When i researched this nursing service provider which discovery says it uses, they appeared to only operate in the Gauteng region. I live in the Cape so how could i possibly make use of a service limited to the Gauteng area. I am furious with Discovery for this misleading so called " home based care " option and for not being properly informed upfront . I wasted many months and it cost me a small fortune in doctors bills getting together all the information that i was told would be needed to qualify for the service........only to be answered with a one liner by Discovery. Discovery Health ....... I have chronic illnesses which i battle terribly with. I cannot be hospitalised for my condition. Your " home based care " option is very very misleading . If it is only a service available to the dying and the premanently bedridden and is only available in Gauteng and not the rest of the country.....then please stop wasting the time and money of your clients and rather advertise this option for what it is and not " home based care " Please also train your staff at your offices to inform clients that this service is not for people with chronic conditions such as mine , but for the elderly and dying only.......and only the elderly and dying in Gauteng at that. Thank you.
I have submitted numerous claims via email to discovery health over the past few months.<br> <br> The majority of them are just outright ignored. No response. No \ we have not paid this claim because you failed to provide us with... or, we were unable to pay your claim because...... \" , just no response at all. Zero , zilch......not a word....nothing !<br> <br> You might just as well be sending your claims off to some sort of cyber trashcan. You are not informed of anything.<br> <br> Ten to one , a discovery representative will respond to this complaint by posting a list of rules that clients need to adhere to in order to get claims noticed.<br> <br> Well, thank you in advance Discovery for the list you will be sending , but i can't help but to wonder why no one has bothered to email the rules before ? <br> <br> I wrote a brief but scathing letter to your claims department this morning because i was fed up with having my claims ignored .<br> <br> Can someone at discovery pl
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