Blaire M

Bad Customer Service from Land Rover Waterford

I have received the most appalling service from this dealership. When I bought my car the car did not have the GPS SD card. I tried to email the Dealership manager via phone and email and he never responded to my emails until I decided to physically go there. He told him to bring the car the next day and when I got there he was not there I waited for over 1 hour. which resulted into me being late for work and my meeting at the office. I waited for two days to receive communication from Landrover and nothing, I called and email the manager and no response, the next day I decided to Uber there.. The manager said he told the guys to call me, and he is suprised that they did not. He then promised that my car will be delivered the next day. The next day the car was still not ready and he told me that they are waiting for the link to activate the SD card and they will have it by the next Monday, all this happen in April. The car was later delivered the next day and the Monday came , and nothing was communicated . I followed up called and emailed and no response. It is now August and I have received any communication from Land Rover Waterford or the response from the Manager.