Melissa T

THEY JUST DONT CARE

I HAVE TRIED TO BOOK MY CAR IN 4 TIMES IN THE LAST 2 WEEKS AND JACQUE SAYS HE WILL DIARISE AND CALL ME TO COLLECT THE CAR. FINALLY WE MAKE A SUITABLE TIME FOR HIM AS HE HAS HAD A DRIVER SHORT AND THEN A TECHNICIAN SHORT SO WE FINALLY SETTLE ON TODAY. MY VEHICLE WAS SUPPOSED TO BE COLLECT THIS MORNING AND I JUST RECEIVED A CALL AT 10.30 THAT THE TECHNICIAN IS AWAY UNTIL 10 DECEMBER AND CAN I BOOK IT THEN? THIS IS NOT THE FIRST TIME I HAVE BEEN DIAPPOINTED IN MOTORPORT. PREVIOUSLY IT TOOK THEM 8 MONTHS TO ATTEND TO MY SMELLY AIRCONDITIONER. THIS IS SO DISAPPOINTING.