Liezl H

La Senza Menlyn horrible service

I used to speak so highly of the La Senza brand to other and used to justify that the price of the bra speaks to the quality as well as the service you get when you visit a La Senza store. Ladies would help you and measure you and really assist you to walk out with exactly what you came for and most of the time even got you to spend more money than you ever intended to. And that was amazing. I went to the Menlyn store today(29 Septemeber) with excitement of getting my new bras and that service. I walked in and the lady(Oketso) was busy with other stock, i greeted her, mentioned that i dont know my soze anymore and after she didnt offer to measure me i asked her to check the size of the bra i have on at that moment and she did. After this she didnt say one word to me, she left me to shop around and didnt offer to help Me at all. I was looking through all the stock and she was sitting behind the counter on her phone. As i left she asked if i was still ok, and I decided then and there that this want worth it anymore. Clearly La Denza isnt what it used to be. I put back the bra i already had in my hand and told her that people dont come to buy R1000 bras to be ignored by the shop assistant. Im not saying she should offer me coffee and cake but at least offer to measure me and give me some suggestions as an expert.