GN
Gus N
Active since Oct 2012
2
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Reviews
2 reviews120 months ago
Great service
<p>Ordered an electronics item from the US through Cybotech. Their efficient service exceeded all my expectations.</p>
0 replies
122 months ago
Overbooking
My family and I recently booked a return trip to Durban. We arrived at Lanseria only to find the flight overbooked with no seats for us and at least 6 other passengers. We had to hastily make other arrangements. No apology or assistance from Kulula. After a frustrating battle for a refund, I received an email to explain that overbooking is normal and I will be refunded. Will wait and see. I just had a very good experience with another airline so I know that Kulula's behavior is not normal in the industry - their service is just very unprofessional and poor.
75 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
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2 Star
1 (50%)
1 Star
0 (0%)