NS
Nico S
Active since Mar 2010
4
Reviews
0
Industries
Reviews
4 reviews30 months ago
La-z-boy poor quality and very poor service
After purchasing a La-z-boy couch which falls under the Bravo group brands. The service and the quality of their product has been a huge disappointment. Firstly it took 7 weeks for them to fulfil the order and have it delivered to us. When it was delivered the unit had a tear on the arm-rest. Brand new and seems no-one picked it up. Not only did it take 7 weeks initially, but 10 days after delivery and immediately told that it will take +- 5 days to fix the panel. Note fix the panel: we opted to not replace the whole unit as we were told it would be the quickest resolution. The unit is still not fixed and we're given the run around of yet another +- 10 days. They provide no feedback in the hope that you simply live with their poor workmanship. This after having to pay 100% upfront before receiving anything. Be warned! If you pay upfront, their supposed "10 year warranty" labelled on their product should not be a sign of quality - its just a sales tactic.
0 replies
87 months ago
RCS Fraud
I had a fraudulent transaction on my account on 3 Dec 2018. Submitted and received confirmation of all my requested documents on 16 January 2019. I was told that it could take 21 days to resolve. To this day it is still unresolved. No follow up and almost daily calls from collection department about my outstanding balance (fraud). They are all too happy to call on collection. But cannot complete the fraud transaction. I believe there are many other customers also involved in this fraud on 3 dec. Can’t be patient any longer!
210 replies
121 months ago
Great service
<p>Window Art needs to be commended on their level of service (Cape Town branch). From initial quotes, follow up, consultations, installation and the quality of the product.</p> <p>Well done - Highly reccomend them for window art installations.</p>
0 replies
121 months ago
Simply great service
<p>I would like commend Simply Blinds and their team for great service, value for money and professionalism.</p> <p>I can highly reccommend them for blinds installation in Cape Town area.</p> <p>Thank you for great service and product!</p>
0 replies
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1 Star
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