Active since Dec 2012
I upgraded my MTN Contract last year to MyChoice 8G which comes with additional 10G promotional data. I have never received that promotional 10G data, I complained over the phone and also wrote an email to their complaints department but nothing has been done. I have been a loyal customer for over 10 years but this recent experience has destroyed our relationship
I recently received a call from FNB about a debt order (R99) from DIGICASH, I immediately inform them to cancel it and reverse the transaction because I know nothing about DIGICASH and their dealings. I have suffered a serious financial charges and I want Digicash to explain who gave them authority. I don't understand why don't they check with customers first because there are lot of scams going around. Digicash will lose reputation for working with bad companies. I AM REALLY FRUSTRATED!
Recently I received a call from FNB consultant to confirm a debt order from Greystone, I immediately inform them that I don't have any dealings/arrangement with Greystone, and what make me angry is that the money was already deducted and now I have suffered serious financial charges in an attempt to Stop the debt orders. I need an explanation as to who authorized this Debt Orders and what is the money for.