Tjaart van der Walt

They steal your money

On the 2nd of September 2017, I paid a R10 000 deposit at the 2017 HomeMakers Expo to qualify for their show special (and now I see it was actually also their general advertised special price) until the 15th of December. On the 22nd of September, I informed them via e-mail (to ********** that my circumstances have changed and that I will no longer need their services and would like my deposit refunded (as nowhere was I informed that it was a non-refundable deposit). This e-mail was "read" but ignored. My next follow up e-mail was on 3 October and this was also "Read" and ignored. Another e-mail was sent by me on 18 October which was finally answered by an Anel Jacobs with e-mail address ********** stating that she have forwarded my refund request to the finance department. On 30 October I followed up again, but another e-mailed ignored by them. On 12 November I followed up again with another e-mail. On 15 November Anel replied and asked for my banking detail so that she can follow up as to why my refund was not done yet. I sent her my banking details that same day. On 22 November I sent another follow-up e-mail and this e-mail was "Read" but ignored. Another follow up e-mail by me was sent on 12 December. This was also "Read" but ignored. So it has been 3 months since I asked for a refund, but still they have not paid back my money and I now see this as THEFT! If you are in any way thinking of doing business with this thieving company, I suggest that you stay FAR FAR AWAY!