Graham W

Good prices - Terrible Service - Airhead Employees

<p>Even a one star rating is too much for this company.</p> <p> </p> <p>Worst service I have ever experienced. Customers are expected to beg for their product. Next day delivery promises are in reality next week delivery, but not unless several follow up emails are sent by the customer to make sure their employees haven't simply forgotten about your order. Half order deliveries, second half never to arrive. Poor gas quality - bad welds - confirmed from their labs upon return of product. Accounts department run by rude, sarcastic PMS afflicted women who put phones down on customers. Sales department full of apologies but never any tangeable solutions hence the same customer frustrations are repeated over and over. Poor communicators. Couldn't give a stuff about their customers production needs and late deliveries are merely greeted with an Eish I'm Sorry.</p> <p> </p> <p>While your prices are competitive - the level of service is just not worth the frustration and hassle. I do not experience this with any other supplier of mine of which I have several for my business.</p> <p> </p> <p>After a year and a half of this treatment I am saying GOODBYE AIR LIQUIDE! HELLO AIR PRODUCTS!!!</p>