VK
Vashni K
Active since Jun 2013
2
Reviews
0
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Reviews
2 reviews29 months ago
Highlights gone wrong
Simple highlights gone wrong. What an awful and disappointing experience. No strategic management, expect to waste at least over 4hours and a further 45min. With the hope you will come out looking to exactly what you asked for. You being respectful, yet taken for granted, it’s all about attending to everyone with the easy requests and you waiting longer. I did not receive the highlights I wanted instead was said sorry we will do this again, and we wait again. There is no courtesy to clients. Very disappointing when business brought via all your family members.
0 replies
131 months ago
bad weekend away from home
My booking had said a chalet 12, booked via the. Servicesleeping out - on arrival we had been given rooms at reception, which I did question. I have two young kids, the owner idea was to accomodate us with 3bedrooms close to reception. With no further choice we accepted as it was quite late having to drive a distance. I had explained that my booking included breakfast, which she was not sure about and asked what would like, I clearly stated I was fasting, and the kids just some viennas. We arrived at 5.30 but they were unable to accomodate supper, which would have been paid for. But couple after us was served supper bec they requested, and breakfast. our breakfast a single wors for hubby, a single toast for each of us, a small platter with scrambled eggs mixed veggies(mushroom for two). Cold baked beans. No one was there to serve, I questioned not to place the veggies with eggs, and why no viennas.I requested for the owner to be called. The owner storms in to say she has gone out her way to make the breakfast, and cannot take care of a family of four.here is ur refund and to leave. Is this called a family welcome, unbeleiveable dissapointing, leaving as she upsetted my entire famil
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