IO
Inge O
Active since Jul 2013
4
Reviews
0
Industries
Reviews
4 reviews55 months ago
PSG Insure - Disgusting Service
Hi PSG, I fell and broke my phone (Samsung S10), at the time of purchase the phone retailed for R15 000 - around 2 yrs ago. I went to an accredited Samsung store and told me that the phone was a write off (the parts were not even in production anymore). I submitted the claim and damage form and was informed that either the amount of R12544 less xs of R750 = R11794 can be paid to me or replacement of the phone as I wanted to be in a "profitable position" and intend on "upgrading" Now my questions seeing that no one on the email trail wants to answer: Why do you want to replace a something that's part are not even in production anymore I paid the value of R15 000 every month, without one word from you, was readily accepted by yourselves. Furthermore, advised me to put in the retail value, when I initially joined PSG - so as not to be "out of pocket" You increased my monthly contributions whilst depreciating my assets - without notifying me I have been a loyal customer - never claimed before and yet this is how you manage your client?
212 replies
100 months ago
Refund of SARS Reimbur*****t
During 2017 I was retrenched from my employer. I immediately notified SBSA to make provision for debit orders not going to be honored on time. Subsequently the debt collection agencies contacted me and we made arrangements for the debt to be paid back in installments in November 2017 by debit orders. In June last year, I contacted a tax practioner to submit my tax return, I provided them with my new banking details etc (which they never updated on the SARS system, so my SBSA details reflected on the system. In December SARS paid out a lump sum into my old account (SBSA). I immediately contacted SBSA to ask them to pay into the new account as I had made repayment agreements with other and SBSA credit providers based on the SARS reimbur*****t. SBSA refuses to pay back the funds based on the fact: 1. No repayment agreement had been made when the payment from SARS was made. However I have made monthly payments via the debt collection attorneys (Brook Luyt Inc) thereby rejecting the fact that there were credit agreements already in place since November 2017. 2. Only salary transfers are reversed. I contacted Standard Bank Complaint Centre ********** and have not response from them or even an acknowledgement that they did indeed receive the email. I need to receive those finds as I made commitments to repay debt
105 replies
105 months ago
No Assistance from Wesbank
Dear Wesbank, Last year I was retrenched and it took my almost a year to find employment (in the interim I notified your call center and updated them as to the status of my situation). When I found employment, I emailed your call center and asked them to update my banking details so that I could resume payment immediately - I didnt receive any feedback. During the last two months I have been in contact with Nivash Bhagwandhin. He informed me that I have to pay 70% of the outstanding amount otherwise my car would be repossessed. In turn, I told him that for being unemployed I dont have that amount of cash to pay. I have emailed him back with possible payment plans etc and have to date not received feedback (last email was sent to him 14 August 2017). I am not disputing the fact that I owe Wesbank money, I really want to make arrangements with Wesbank to repay and continue paying for my car. I have had a fantastic credit history with Wesbank since the age of 21 (and never defaulted on a payment until last year). Please can someone contact me so that we can come to an agreement? Inge Oosthuizen
0 replies
123 months ago
Theft by Fix and Fit Security
On 24 February 2016, a technician from Fix and Fit Security, came to my house to inspect my broken gates. The technician took my gate motors and related hardware infrastructure (wires etc). During the course of his actions he did not notify me that he was taking my gate motors or any associated infrastructure.<br> I discovered that the gates motors were stolen and notified Honeydew Police Station according, the case number that was provided was CAS 1095/02/2016<br> Approximately a week later I received a quotation from Fix and Fit Security indicating an amount. Upon receipt of this email, Fix and Fit Security replied that it was in connection with the gate motors. I asked them if they were in possession of the gate motors and related infrastructure. <br> Mr Nickey Blom (cellphone number 083 708 2788) contacted me that he was the manager of Fix and Fit Security and that they were indeed possession n of the gate motors and related infrastructure. <br> To date, neither Nickey Blom nor Fix and Fit Security has attempted to return my gate motors. He ignores my communication methods or cancels meetings
0 replies
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