Active since Jul 2013
I reached out to them a year ago with pictures of ready made items and asking whether they could replicate. I was told yes. Sent items on 21 Nov 2023. Was told busy due to closing in December. January 2024 was told busy catching up after opening but they are aware of my order and will attend to it. March, they will look at it and will assist. May, person working with order up and left and they found my order hidden under desk but promise to sort it immediately. A month later and still nothing. 7 months into having items delivered to J&S Creations and numerous conversations with Charlene, still nothing. I am disgusted with service and would not recommend them or attempt to business with them again. So much for trying to support local business!
We purchased a Toyota Aygo through the We Buy Cars Germiston branch during mid-November 2022. Delivery of the vehicle was taken on 19 November 2022. On viewing the vehicle a few days before we took delivery, it was noted that the bee sting aerial was missing and the salesperson, Goodman, assured us that the vehicle would have one when we collected it. This was not the case. Goodman was not available when we took delivery but the gentleman who assisted us called him while we were there and again, Goodman assured us this would be sorted. Despite various emails and calls, the bee sting aerial has not been received and worse NO VEHICLE REGISTRATION PAPERS or licence plates! The service has been horrendous!
It was a pleasure doing business with Ketelktaal. From using their user friendly website to delivery. Staff were efficient and friendly in assisting with queries.