CM
Courtney M
Active since Jul 2013
2
Reviews
0
Industries
Reviews
2 reviews116 months ago
Useless call center at virgin active
<p>I needed to change my membership from a national membership to a single gym membership so they payer of my account called the call center and they told her that I have got to be the one to change my account. I then called to be told that the person who pays has to call in. Why does nobody seem to know what is going on? Today, my brother recived a voucher for kuai so we wentin to redeem it for them to tell us its not working and it expires tomorrow. I called the call center to have them see what the problem is to be put on the line with a bulshy, pompas rude man. He spoke to me like I was a tiny child who was actually inconviencing him. He then insisted on speaking to my brother when all I wanted was for them to fix the dam voucher before it expires tomorrow. Virgin activce shouldn't offer all these vouchers if 1- they dont work and 2 -the man at the end of the line refuses to fix them.</p>
53 replies
127 months ago
A bunch of scam artists!
I am absolutely horrified at the fact that I took my car in for a service, it has done 24 000KM and the sales man and tyre man informed me that my tyres were 'flaky' and 'very dangerous to drive with'. They offered me a supposidly good deal on 4 new tyres. I am not as dumb as they thought. I may be as a 20 year old blonde girl but I do know that tyres usually last around 40 000 KM. I then took my car in for a second opinion at a great tyre and exhaust shop in Paarl where the manager told me that whoever was trying to sell me new tyres was trying to rip me off and that my tyres have atleast 15 000KM on them. Also the call center calls so soon after the service to do their quality survey that you do not have time to even assess your service before they start with all of their questions.<br> I am disgusted that because I am young these people think that they can take advantage of me. Are the sales people at Honda a bunch of scam artists or looking out for the customers best interests. Honda is supposed to be a great value for money car brand but I have now realised that they will try make money off you wherever they can especially if you look like you dont know whats going on.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (50%)
1 Star
1 (50%)