Gale B

Beware Claims not paid out

I have had a funeral policy with Moriting for over 15yrs : In 2010 I enquired about taking cover for my childrens father. (I informed them that I had been divorced for over 20yrs and wanted a funeral cover for father of my children). <br> 22/2/2010 I was told by Moriting representative that all I needed to do was list the father as an adult dependent. This I did and on the 3/3/2010 they doubled my debit order.<br> This I took as acceptance that the children's father was covered.<br> <br> Sadly he passed away on the 5/8/2015 - I put the claim through and I was then informed that they have declined my claim on the basis that they have a clause on divorced spouses!!!!!!<br> <br> But they were quite happy to take my money for 5yrs - The mistake is their responsibility as it was their representative that authorized and without a problem took my money a few days after faxing through all the documents - the documents were faxed through on the 22/2/2010 and the first payment came off on the 3/3/2010..<br> <br> Now who is being ethical specially at a time of sadness and stress to find out that the company is corrupt with no empathy..