Active since Jul 2013
Aug 2017: Received quote for R26,450 Aug 2017: Paid 50% deposit Sept 2017: Paid balance AFTER they confirmed the chairs are ready From Sept 2017 - Nov 2017: All excuses that why the goods are not ready. All of a sudden there was a 3rd party that let them down. We could never see the chair frames. I tried in vain to meet with the owners - Nic & Firosa. They never answer emails. Just plain BAD SERVICE and fraud. End Nov 2017: Frames delivered to another 3rd party that made the seats (their services engaged by Firnic. Dec 2017: We had to pay additional R17,100 to 3rd party to get the chairs. To date not a call or email to apologize. They still owe us the R17,100 that we had to pay extra. We will now institute fraud charges because they never had the intention to supply the completed chair or to refund our money.
I signed an Offer to purchase on a house and it was accepted. I then had to start the process of getting a loan approval. I did a search online for Bond Originators and then had a look where people complimented a company etc. My choice fell on ooba and so the process started.<br> <br> What a pleasant surprise to get somebody personal assigned to my application and keeping me informed every step of the way. My agent was Serena Tesnar. I am blown away by the personal attention that she gave. It is great to know that there are still people that take the time to answer your questions in full! She never just gave a quick answer and I didn't need to ask twice. She managed to get me approval from the banks and I could then choose from them.<br> <br> To Serena and the ooba team I just want to say: THANK YOU. You restored my faith in service and I would recommend you to anyone.<br> <br> Thanks!!