Gordon Bailey-McEwan

Overcharged, doesn't pay back money.

<p>Des plumbers came to my house to replace an element on my geyser.  They sent an invoice with no breakdown whatsoever, just a bill which was paid.  When I asked for a breakdown, they had charged for 2.5 hours of work.  I confirmed with 2 separate individuals that they were only at the house for LESS than 1 hour.  I queried this and spoke to Margaret and Des from Des Plumbers - they agreed to pay me back the money.  After phoning and emailing daily, they still (after a month) haven't paid back the money.</p> <p> </p> <p>If you HAVE to deal with this group: check your invoices; ask for a breakdown & whatever you do, don't pay them unless you're sure.</p>