MS
Murray S
Active since Aug 2013
4
Reviews
0
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Reviews
4 reviews27 months ago
Owner hangs up on customer in disgusting display of customer service!!!!???
Besides the fact that their rat box didn't prevent a rat from eating through my car's wires causing R8000 damage the owner, Hennie, has a serious attitude problem (repeat pattern as I can see another customer with the same complaint). When asked to deal with the matter urgently they cannot even provide stock of rat boxes on the day when I explained to them that damage to our vehicles could mount up to R100K if the other more expensive vehicle is damaged. No sense of urgency or understanding of a frustrated customer. And to top off the shameful customer service Hennie, the owner, hangs up on me when I am telling him that this is not good enough. As a business owner myself I know that behaving in this manner with customers shows serious issues within this company starting at the top which usually filters down through the staff in a toxic and contagious form that results in overall bad customer service. In these times in South Africa this is unacceptable!
0 replies
31 months ago
***** AND ****
This company is a complete *****. There are multiple customers being ****med as can be seen easily on their Facebook page. They take your money and you do not get your order. Once they communicate with you they give an excuse and offer a refund and then dissappear. I placed my order 2 months ago and after it had arrived they told me actually my order isn't there and my size isn't even available so I must choose something else or refund. You cannot call anyone and eventually they just ignore you. These people are ******* and they will now be caught. Until then do not let them have your money.
0 replies
43 months ago
Linkham Travel Insurance SHOCKING SERVICE!!!
A shocking customer service from Faradiba Allie and Joanne Perrera. We were told by Joanne the refund process would take 2 weeks. It is now 5 weeks later and we cannot even get a returned call. They also sent us an email saying they promise to confirm the outcome yesterday and apologized for the delay. We have still heard nothing. Absolutely shocking to treat customers this way for legitimate travel insurance claims while we sit out of pocket thinking the insurance we paid for, which we never thought we would use, is now leaving us in a bad financial situation. We will now be contacting our Advocate to advise us on our legal options should we not recieve confirmation today.
0 replies
135 months ago
Food Lover's Fourways Bee's and flies on food!!!!!
I frequently visit Food Lover's Market in Fourways for lunches and dinners at the food buffet and this year has really been unacceptable (veggies being sour and food being dry). So far to the point now where I will no longer be visiting this branch anymore. Every time I have gone there have been flies everywhere to a point where today, 11 March 2015, I thought I would bring it to a Manager's attention.<br> <br> Well after 10 minutes he slumped over with a bad attitude to begin with, I showed him the flies and he said he will do something about the flies (although he didn't). Put a candle there for goodness sake. Atleast show your customers that you give a damn. Then I showed him the trolley tray of hot cross buns that were covered in bee's. I counted at least 25 bee's in and around this tray (also over the food). I have a video of this and most certainly will be sharing this on social media as this is shocking. What if someone is allergic to bee's or someone consumes something that has a bee in it and it stings their throat? His answer was simply this: \What can I do? We sell sweet things."That is it. That is all I got. This is a lazy type of thinking. Your customers deserve better."""
77 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
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2 Star
1 (25%)
1 Star
3 (75%)