PS
Philip S
Active since Sep 2013
2
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2 reviews67 months ago
Amazing after- sales support
I purchased two straps fro my Garmin watches. Unfortunately the pins from the one set of straps were missing (ie. the little metal things that connects the strap to the watch face). I contacted the Fabulously Fit via whatsapp, and they immediately took my issue seriously. They couriered a new set of strap pins that very morning, and it arrived at my house in less than 24 hours. (Since this was from Jo'burg to Cape Town, I assume that they paid for express courier delivery.) This is *fantastic* after sales support. I find that I always worry about after sales support when I shop from small online businesses, but in this case I needn't have worried!
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68 months ago
Great after sales support
I ordered a rather expensive imported router from Zeek in July. Unfortunately in September (without any obvious reason) it just seemed to stop connecting to the internet. I had spent several hours with my ISP, and eliminated every possible configuration issue. When I approached Zeek to ask about the process of getting my router replaced, I was expecting a bit of a fight. Instead they let me know that another of their customers had seen similar behaviour, and they gladly organized a replacement router. The whole process was quick and painless. I was very impressed! Great job Zeek!
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